Information Technology Support Specialist

Talent Acquisition Specialist – ThunderSoft

Key Responsibilities

• Supporting walk‑in customers and day‑to‑day IT operations support, including PC imaging, software and hardware installation troubleshooting and security procedure enforcement.
• Creating and maintaining documentation of IT systems and processes.
• Participating in team meetings and collaborating with other departments as needed.
• Assisting in the planning and execution of IT projects or activities as and when required.
• Conducting research on new technologies and providing recommendations for improvement.
• Able to perform automation and AI related tasks.

Preferred Experience

Academic Credentials

Diploma or Degree in computer science, information systems, or a similar field.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Analyst

Industries

IT Services and IT Consulting

#J-18808-Ljbffr