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Relationship Manager (Kuantan Branch)

Relationship Manager (Kuantan Branch)

Al Rajhi BankKuantan, Pahang, Malaysia
1 day ago
Job description

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Single touch point to serve the high net worth individuals to fulfill their financial & banking needs via financial planning & customized wealth solutions.

Responsibilities

  • Ensure achievement of targets assigned
  • Work with Branch Manager to ensure sales activities are in line with business direction
  • Review performance with Branch Manager.
  • Grow the Asset Under Management (AUM) , fee income, profitability & customer base through active acquisition & prospecting of NTB high net worth individuals in the target market group
  • Increase share of wallet via cross-sells of Bank products such as Wealth and Structured products, Banca, Gold, etc.
  • Source for new business / customers
  • Build rapport / enhance relationship with customers
  • Joint sales marketing with Branch Manager
  • Retain existing customers; grow share of wallet with the bank through cross-selling
  • Ensure consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the service level agreement, efficient / accurate standards and good business processes / judgments.
  • Ensure strict compliant to the Bank's standard policy and procedures, internal control and compliance, regulatory requirements and AMLA / CFT.
  • Deliver good customer service and follow up.
  • Ensure all customer complaints and feedback being resolved within TAT.

Qualifications

  • Qualification - Degree from any university
  • Minimum qualification – Diploma but must have at least 3 years’ experience in sales
  • Must have at least 2 years working experience in similar environment
  • Candidates must have experience in branch sales and operations
  • Vast knowledge in latest compliance, regulatory requirements and AMLA / CFT
  • Proven track record in sales performance.
  • Able to work in tight deadlines and stressful situation
  • Ability to multi-task
  • Good command of English

    • Job Insights

    Salary match | Number of applicants | Skills match

    Your application will include the following questions :

  • How many years' experience do you have as a relationship manager?
  • Do you have experience in a sales role?
  • Do you have experience in a role which requires relationship management experience?
  • Do you have customer service experience?

    • EXCITEMENT. FULFILLMENT.SATISFACTION WHO WOULD THINK THAT A BANK COULD OFFER YOU THIS AND MORE

    Al Rajhi Bank is the world's largest Islamic Bank that based in Riyadh, Kingdom of Saudi Arabia. Malaysia marks our first foray into the international banking market, an exciting and highly significant development in the history of the bank.

    At Al Rajhi Bank, we believe that a job shouldn't just feel like a job. We are giving highly motivated & determined individuals an opportunity to explore possibilities of growing with us. With Al Rajhi's exciting career options, you will work in a conducive, progressive environment alongside dynamic young individuals and the best in the industry. More importantly, you will also gain the necessary experience to develop. So if you are looking for a career in a bank that's unlike any other, look no further than Al Rajhi Bank as Truth, Honour and Respect lie at the heart of everything we do.

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    Relationship Manager • Kuantan, Pahang, Malaysia