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Microsoft 365 / Azure Engineer Required For sop

FreelancingKuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Overview

CryoCord Malaysia is building an intelligent SOP management system to centralize and govern procedures, improve accessibility, and automate review processes using Microsoft 365, SharePoint Online, Power Automate, Copilot Studio, and Azure services.

Responsibilities

Phase 1 – Foundation : set up core SharePoint structure with proper security
Build SharePoint Site : / sites / SOP-Home
Create libraries : HR, Lab, Operations, QA, Finance
Add metadata columns : Owner (Person), EffectiveDate (Date), NextReviewDate (Date), Status (Draft|Approved), VersionText (Text), ProcessArea (Choice), Confidentiality (Internal|Restricted), Keywords (Text)
Configure library permissions using Entra groups; enable major versioning
Security lockdown : remove "Everyone" sharing links; consider Restricted SharePoint Search
Acceptance : Users can only see SOPs they have permission to access

Phase 2 – Automation

Goal : Automate SOP approval and review processes

Flow 1 : SOP-Intake-To-Approval

Trigger : File created with Status=Draft

Normalize filename to SOP-(Dept)-(###) v(X.Y).docx

Start approval to library Owner

On approve : Status=Approved, move to proper folder

On reject : Keep in drafts; notify submitter

Flow 2 : SOP-Review-Reminder-Weekly

Actions : Find SOPs with NextReviewDate within 7 days; send Teams notification; log to SharePoint list

Acceptance : Draft SOPs automatically route for approval; owners receive review reminders

Phase 3 – AI Assistant – Copilot Studio

Goal : Deploy Teams-native SOP chat assistant

Create “SOP Assistant” bot in Copilot Studio

Connect data source : SharePoint SOP-Home (Approved status only)

Publish to Teams and auto-pin for pilot group; add web embed to SharePoint SOP-Home

Notes : Answer briefly (max 5-8 bullet points) using exact SOP content; include ‘Source : (SOP link)’; if unsure, say “I don’t know—please check these related SOPs” and list up to 3 related SOPs. Never answer from Draft documents.

Licensing : Copilot Studio credits or pay-as-you-go; Acceptance : fast responses with source links

Phase 4 – Backup & Safety

Goal : Enable backup and test recovery procedures

Enable Microsoft 365 Backup for SOP-Home site

Perform test restore of a library to validate process

Document restore procedures with RTO / RPO expectations

Acceptance : Successful test restore documented

Phase 5 – Advanced AI Chat (Optional)

Goal : Deploy Azure-based chat for advanced scenarios

Azure OpenAI + AI Search; index from blob storage

Azure AI Search for semantic search

AI Studio : Deploy “Chat with your data” web app

Embed web app URL in SharePoint and Teams

Cost Control : Budget alerts; index only approved SOPs

Acceptance : Fast response times with cited SharePoint sources

Phase 6 – AI-Assisted Curation (Optional)

Goal : Use AI to curate and organize uploaded SOPs

Trigger : File uploaded to Drafts

Get file content via SharePoint or AI Search

Call Azure OpenAI to extract : title, department, process area, keywords, summary, effective date

Detect potential duplicates using vector search

Present as approval card to content manager; on approval, write metadata, rename file, move to approved

Developer Setup Requirements

Admin Access : SharePoint Site Collection Admin, Teams Admin

Licenses : Microsoft 365 E3 / E5, Power Automate Premium

Skills : SharePoint Online, Power Automate, basic Azure (for optional features)

Power Platform environment with Dataverse

Copilot Studio access (included with M365)

Azure subscription (for advanced AI features)

Configuration & Testing

Key configuration files : Flow Definitions (Power Automate YAML), individual flows, SharePoint permissions, Copilot Studio responses

Integration Testing : permission boundaries and access controls

User Acceptance Testing : pilot group, success criteria, performance, usage, system metrics

Operational Runbooks

Add new department (permissions, metadata, approvals)

Update Copilot Studio bot and Teams deployment

Process AI curator batch approvals

Restore SOPs from backup quickly

Monitor and optimize Azure costs; ensure licensing requirements

Note : This description preserves the core project content while removing unrelated platform boilerplate and user-interface text.

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Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia