Manager, Ground Operations Training

Overview

The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management. This involves developing, delivering, and continuously improving comprehensive training programs, maintaining accurate records, and ensuring staff are well-prepared to handle dangerous goods safely. The role also includes leading a team of trainers, managing resources efficiently, promoting a culture of safety, and acting as a liaison with regulatory bodies and other stakeholders. The manager must stay updated on regulatory changes, manage budgets, and ensure emergency preparedness, all while fostering continuous improvement and maintaining high standards of health and safety.

Position Details

Position Title

Manager, Ground Operations Training

Report To

Chief Regulatory Training

Position Summary

The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management. This involves developing, delivering, and continuously improving comprehensive training programs, maintaining accurate records, and ensuring staff are well-prepared to handle dangerous goods safely. The role also includes leading a team of trainers, managing resources efficiently, promoting a culture of safety, and acting as a liaison with regulatory bodies and other stakeholders. The manager must stay updated on regulatory changes, manage budgets, and ensure emergency preparedness, all while fostering continuous improvement and maintaining high standards of health and safety.

Key Accountability

• Lead and manage resources effectively, including training facilities, equipment, and personnel, to support training initiatives.
• Responsible for annual budget formulation and achieving revenue and profitability targets.
• Ensure that the department is compliant with various International and National organizations such as the ICAO, CAAM, IATA, as applicable.
• Develop comprehensive training programs aligned with industry standards and regulatory requirements (e.g., ICAO, CAAM, IATA). Prepare the submission of regulatory approvals for training programme.
• Accountable to ensure the regular update of training materials to reflect changes in security protocols, regulations, and emerging threats.
• Ensure instructors are well trained and up-to-date in regulatory policies or procedures and other training programme necessary for the development of the personnel.
• Maintain accurate records of all training sessions and compliance documentation, and prepare reports for regulatory bodies as required.
• Develop and deliver train-the-trainer programs to build internal capacity for ongoing training within the airline
• Stakeholder Engagement to build and maintain effective relationships with regulatory authorities, industry partners, and internal stakeholders
• Act as the point of contact for regulatory bodies, industry associations, and other external stakeholders regarding DGR and Ground Handling issues.
• Conduct periodic audits and reviews of training processes and materials to maintain high standards of quality and relevance.
• Prepare training reports as required and upon request.

Qualification & Working Experience

Areas of Experience

Personality Traits

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