RPA Business AnalystConfidential • Malaysia
RPA Business Analyst
Confidential • Malaysia
26 days ago
Job descriptionPrepare and maintain detailed project documentation including : BRD (Business Requirements Document) PDD (Process Design Document) FSD (Functional Specification Document) Ensure documentation adheres to internal standards and RPA best practices. Define business rules, data mappings, and exception handling procedures. Work closely with RPA Developers to ensure clarity of requirements and design alignment. Participate in design reviews to validate automation workflows and integration logic. Support feasibility assessments and provide inputs for system interfaces and data exchange requirements. Collaborate with QA and business teams during User Acceptance Testing (UAT) . Validate test cases and ensure solutions meet business and technical expectations. Support post-deployment activities including issue resolution and change requests. Collect feedback from stakeholders post-implementation for performance tuning or enhancements. Participate in knowledge transfer sessions and provide user support as needed. Maintain proper version control of documentation and update change logs. 3–5 years of experience as a System Analyst or Business Analyst in IT or automation environments. Strong experience in requirement gathering, process mapping, and documentation (BRD / PDD / FSD). Excellent communication skills for interfacing with both technical and business teams. Familiarity with Windows Server and SQL Server environments. Knowledge of .NET , SQL , and Java for understanding system integrations and backend logic. Experience working in Open Systems environments. Hands-on or conceptual knowledge of RPA platforms such as Blue Prism , UiPath , or Automation Anywhere (AA) . Understanding of RPA lifecycle , including development, testing, and deployment stages. Awareness of RPA best practices , governance, and exception handling frameworks. Exposure to process improvement methodologies (Lean, Six Sigma, etc.) is a plus.
Job Summary :
We are seeking a motivated and detail-oriented System Analyst – RPA (Blue Prism) to join our Shared Platform team. The role involves collaborating closely with business stakeholders and RPA developers to design, document, and deliver automation solutions that streamline processes and enhance operational efficiency.
The ideal candidate will have strong analytical and documentation skills, an understanding of system workflows, and a keen interest in Robotic Process Automation (RPA) technologies.
Key Responsibilities :
1. Requirement Gathering & Analysis
- Engage with business users to gather, clarify, and analyze business requirements for automation opportunities.
- Identify process improvement areas suitable for automation and document current-state (AS-IS) and future-state (TO-BE) workflows.
- Evaluate feasibility and prioritize automation candidates based on business impact and technical complexity.
2. Documentation & Design
3. Collaboration & Solution Design
4. Testing & Deployment Support
5. Continuous Improvement & Support
Skills and Qualifications :
Must Have :
Good to Have :
Skills Required
Rpa, Brd, Fsd, Stakeholder Management
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