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Senior Manager-Business Development
Senior Manager-Business DevelopmentWefreight • SelangorMalaysia, Selangor, Malaysia
Senior Manager-Business Development

Senior Manager-Business Development

Wefreight • SelangorMalaysia, Selangor, Malaysia
30+ days ago
Job description

Job description :

Senior Manager-Business Development

Posted on : 20 February 2025

Department : Business Development

Location : Selangor

Experience required : 5 - 10 years

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently, House of Shipping is recruiting for its client, which is a leading global freight forwarding company.

Job Description

Job title : Senior Business Development Manager

Job Purpose :

The Senior Business Development Manager (SBDM) is responsible for leading the business development efforts within their respective markets, focusing on driving sales, growing revenue, and improving gross profit for a larger portfolio of clients. In addition to developing and maintaining key client relationships, the SBDM may oversee a team that includes junior business development officers and / or pricing officers, ensuring alignment with company objectives. The role involves managing high-value customer accounts and coordinating closely with other branches to drive global opportunities. The SBDM will also play a crucial role in supporting trade lane development and raising the profile of the client as a trusted service provider.

Key Responsibilities :

  • Leadership and Portfolio Management :

Lead business development efforts for a larger portfolio of clients, ensuring revenue and gross profit growth meet or exceed targets.

  • Manage and mentor a team that may include junior business development officers and / or pricing officers, providing guidance, support, and feedback to achieve overall team success.
  • Act as a point of escalation for key accounts and high-value customers, ensuring client satisfaction and retention.
  • Monitor team performance and conduct regular evaluations to identify opportunities for development and improvement.
  • Sales and Business Development :
  • Develop and implement sales strategies to drive new business opportunities across SME and large businesses.

  • Continuously secure new business opportunities, with a focus on meeting monthly / annual revenue and gross profit targets for the broader portfolio.
  • Generate leads, pursue potential clients, and register opportunities in the CRM system.
  • Ensure all customer data and sales visits are accurately recorded in the ERP-based CRM.
  • Drive strategic trade lane development by identifying key trade opportunities and increasing traffic on these lanes.
  • Work with internal trade lane teams to promote the company's offerings in key lanes to both new and existing customers.
  • Develop and execute growth strategies to enhance profitability and increase market share in critical trade lanes.
  • Market Representation & Promotion :
  • Represent it as a senior market leader, actively promoting the brand to customers, vendors, and industry stakeholders.

  • Lead efforts to raise awareness of its services in the marketplace, positioning the company as a reputable and reliable provider.
  • Promote core trade lines and consolidation products to maximize profitability for both existing and new customers.
  • Collaboration and coordination with other branches :
  • Collaborate with other branches globally to align trade lane strategies and support cross-border business opportunities.

  • Lead joint sales efforts with other branches, managing large-scale customer accounts and cross-region opportunities.
  • Actively share and identify business opportunities across its network to drive company-wide success.
  • Strategic Planning & Market Analysis :
  • Identify and assess market opportunities, designing strategic approaches to secure new business and expand the portfolio.

  • Lead weekly / monthly sales meetings, sharing insights on market trends, customer needs, and competitive intelligence.
  • Gather market intelligence to help develop global strategies and contribute to its overall growth.
  • Operational Collaboration :
  • Work closely with Operations and Customer Service teams to ensure the successful execution of customer SOPs.

  • Support the operations team in delivering high-quality services to meet customer expectations and achieve business goals.
  • Financial and Administrative Support :
  • Collaborate with the receivables team to follow up on outstanding customer payments.

  • Provide feedback from customers to management regarding the products and services, ensuring continuous improvement.
  • Key Performance Indicators (KPIs) :

  • Achievement of larger monthly / annual sales and gross profit targets.
  • Growth of the overall client portfolio and development of new revenue streams.
  • Successful leadership and development of direct reports (if applicable).
  • Performance and growth of key trade lanes.
  • Successful coordination of joint sales efforts with other company branches.
  • Timely and accurate CRM data management and reporting.
  • Conversion rate of high-value sales visits into revenue-generating business.
  • Key interactions (Internal | External)

    External : Customers | Trade summits |

    Internal : Sales & BD | Direct reports | Finance | HR | Operations | Management | other Branch offices

    Education requirements : Bachelor’s degree in business, Sales, Marketing, or a related field.

    Background and experience : Experience in freight forwarding or logistics is a requirement.

    Competencies and skills :

  • Minimum 5-7 years of experience in business development, with at least 2 years in a senior role, preferably in the freight forwarding or logistics industry.
  • Proven track record of managing large client portfolios and delivering substantial revenue and profit growth.
  • Experience in managing or mentoring a sales team.
  • Strong understanding of trade lane development and working within a global network.
  • Leadership and team management skills, with the ability to motivate and guide direct reports.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strategic thinking and market analysis capabilities.
  • Ability to work independently while managing a larger portfolio of responsibilities.
  • Proficiency in using CRM and ERP systems to manage sales activities and customer information.
  • Cross-regional collaboration skills for coordinating with global branches.
  • Core Competencies :

  • Strong leadership with a focus on team development and performance.
  • Customer-focused and results-driven.
  • Commercially minded with a strong drive for profit generation and business growth.
  • Ability to effectively promote and sell products and services across regions.
  • Collaborative team player with cross-departmental and cross-regional coordination skills.
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    Senior Development • SelangorMalaysia, Selangor, Malaysia

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