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Wellness Centre Assistant (Mandarin Operation Team)

Wellness Centre Assistant (Mandarin Operation Team)

TBH Wellness Sdn BhdPuchong, Selangor, Malaysia
30+ days ago
Job description

Requirements

  • Minimum education level : Secondary / SPM / 'O' Level.
  • Entry-level position; fresh graduates are encouraged to apply.
  • Proficient in both English and Mandarin (written and spoken) to effectively communicate with Mandarin-speaking clients and team members.
  • Possess strong customer service skills to provide excellent support and assistance to wellness centre clients.
  • Demonstrate excellent organizational skills to manage appointments, client records, and other administrative tasks efficiently.
  • Proficient in basic computer skills, including Microsoft Office Suite (Word, Excel) and email communication.
  • Exhibit a keen eye for detail to ensure accuracy in data entry, record-keeping, and handling client information.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Willingness to work onsite at the wellness centre in Bandar Puteri Puchong / Mahkota Cheras / Seri Kembangan / Taman Paramount, PJ / Eco Majestic, Semenyih.
  • Ability to work independently and as part of a team.

Responsibilities

  • Provide exceptional customer service to Mandarin-speaking clients, addressing inquiries, scheduling appointments, and resolving concerns promptly and professionally.
  • Assist in the daily operations of the wellness center, ensuring a clean, organized, and welcoming environment for clients and staff.
  • Manage appointment bookings and maintain accurate client records in the system, ensuring data integrity and confidentiality.
  • Support the Mandarin Operation Team in translating documents, marketing materials, and communications to ensure accurate and culturally relevant messaging.
  • Handle cashiering duties, process payments, and maintain accurate records of transactions.
  • Assist in the preparation of treatment rooms and ensure that all equipment and supplies are readily available.
  • Collaborate with other team members to promote wellness center services and achieve sales targets.
  • Benefits

  • Annual Leave
  • Health Insurance
  • Medical Leave
  • SOCSO
  • Skills

    Customer Service Organizational Skills Basic computer skills good eye for detail Able to handle multiple tasks

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    Operation Assistant • Puchong, Selangor, Malaysia