Responsibilities
- Claims management : Conduct thorough investigations, assessing liabilities and collaborating with legal professionals where necessary. Effective claim management skills to ensure healthy loss ratio.
- Documentation and reporting : Conduct regular reviews and analysis of claim trends and performance metrics, identifying areas for improvements and implementing corrective actions.
- Negotiation and settlement : Serve as a point of contact for escalated claim issues, working to resolve disputes and negotiate settlements effectively.
- Continuous improvement : Enhance claim handling processes and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
- Customer experience : Maintain good turn-around-time and claims service level standards to ensure that customers' claims experience is duly met.
Qualifications and skills -
Recognized degree or diplomaCertification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI) andmercial General Insurance Gl) with Singapore College of InsuranceMinimum 7 years of experience in Motor claims handling with a focus on third party claims within the Malaysia or Singapore insurance market.Good knowledge of Microsoft Office software and any other technology applicationsStrong knowledge of motor insurance policies, regulations, and industry practices in Malaysia and Singapore.Excellent analytical, negotiation, andmunication skills.Meticulous, analytical, problem solving and organized.Open-minded, proactive, receptive to new ideas and cope well with changes and pressure.Allianz Group is one of the most trusted insurance and asset managementpanies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore wee applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow. Job ID 64497