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Case Manager | Remote / WFH | Malaysia

Case Manager | Remote / WFH | Malaysia

EmaptaKota Bharu, Kelantan, Malaysia
11 hours ago
Job description

Advance Your Global Legal Career from Malaysia

Join a world‑class legal team shaping justice worldwide—connecting experts and lawyers across borders to deliver outstanding case outcomes. Work with international legal professionals, manage high‑impact cases, and build your global career while staying rooted in Malaysia. Experience professional growth, international exposure, and the freedom of flexible work—all in one remarkable opportunity.

Job Description

As a Case Manager , you will play a pivotal role in facilitating communication between legal professionals and expert witnesses. You’ll ensure efficient case progression, manage client relations, and uphold the highest standards of accuracy and professionalism to deliver exceptional legal support services.

Job Overview

Employment type : Full‑time

Shift : Day Shift, Weekends Off

Work setup : Work From Home

Exciting Perks Await!

  • Work from home arrangement
  • Eight (8) days annual leave
  • Diverse and supportive work environment
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )

The Qualifications We Seek

  • At least 2 years of relevant experience
  • Background in law or experience in a law firm
  • Experience in customer service or corporate client relationship management
  • Bachelor's degree required; Law degree preferred
  • Preferably a Lawyer or Senior Paralegal
  • Excellent verbal and written communication skills
  • Familiar with office management and operations
  • Proficient in MS Office and legal document management
  • Strong critical thinking and problem‑solving abilities
  • Exceptional organizational and time‑management skills
  • Adaptable and thrives in dynamic environments
  • Proven collaboration and support capabilities
  • Keen attention to detail
  • Strong work ethic and professionalism
  • Able to perform well under pressure
  • Team‑oriented mindset
  • Your Daily Tasks

  • Provide administrative support to the onshore team to ensure efficient identification and appointment of expert witnesses
  • Collaborate with a dynamic and passionate team to drive success in the legal field
  • Serve as the primary liaison between clients and expert witnesses throughout legal proceedings
  • Facilitate seamless communication between experts and legal teams to ensure smooth case handling
  • Coordinate with the research team to identify and appoint the most qualified expert witnesses for specific cases
  • Work closely with the quality assurance team to ensure expert reports meet court‑admissibility standards
  • Address and resolve challenges during the expert report‑writing process
  • About the Client

    Our client is a leading international legal support firm specializing in connecting legal teams with the most qualified expert witnesses. By combining precision, collaboration, and a deep understanding of the law, they deliver reliable and court‑admissible reports that shape successful outcomes for clients across industries and jurisdictions.

    About Emapta Malaysia!

    At Emapta, we believe in building careers that resonate with passion, purpose, and the vibrant spirit of Malaysia. Our diverse roster of over 1,000 international clients spans various industries, offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale. For over a decade, we have helped companies adapt to ever‑changing market needs by providing access to a wide range of talent, office solutions, and more. Emapta is more than just a company; it’s a tight‑knit community that values the unique blend of professionalism and Malaysian warmth. Our organization embodies a culture that encourages innovation, collaboration, and continuous learning.

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    Manager Malaysia • Kota Bharu, Kelantan, Malaysia