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Assistant Store Manager

Assistant Store Manager

Tim HortonsKuala Lumpur, Kuala Lumpur, Malaysia
17 hours ago
Job description

Job Responsibilities :

  • Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
  • Source, hire and onboard new employees. Coach for performance and address employee grievances
  • Build a positive store culture that fosters teamwork and collaboration
  • Plan and schedule shifts to ensure optimal store staffing
  • Champion service excellence with the team. Role model and train employees to deliver great customer service
  • Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
  • Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
  • Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
  • Organize and deliver training to improve employees' product knowledge, skills and service standards

Role Requirements :

  • At least 04 years' experience in the service industry with at least 3 years' experience in a similar store managerial role
  • Leadership experience in store operations, building effective teams and coaching for performance
  • Basic understanding of financial management and budgeting
  • Knowledge of local employment regulations, health and safety standards
  • Willingness to work in a fast-paced environment and adapt to changes
  • Willingness to engage in shift work, which includes work on weekends and PH

    • Tim Member Benefits

  • 6-day work week
  • Health and medical coverage
  • Employee discount
  • Store performance incentives
  • Career development and progression pathways

    • Job Type : Permanent

    Pay : RM2, RM2,900.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Education :

  • STM / STPM (Preferred)

    • Experience :

  • service industry : 4 years (Preferred)
  • store managerial role : 3 years (Preferred)

    • Language :

  • English (Preferred)
  • Bahasa (Preferred)

    • Work Location : In person

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    Assistant Manager • Kuala Lumpur, Kuala Lumpur, Malaysia