Senior Consumer Insights Researcher

We're looking for someone to be responsible for :

• Ensuring clients are successful in achieving their research objectives by guiding them through research design data analysis that will provide them accurate and actionable data.
• Providing in-person, written and in-app guidance to clients, enabling them to conduct their research independently.
• Developing systems and processes to maintain and track client satisfaction, providing them with helpful guidance in a timely manner.
• Building & maintaining relationships with past and current clients, to enable us to better identify and be able to assist with their future research needs.

This position is ideal for someone who :

What are we looking for

Apart from being an Amazing, Extraordinary, Fantastic human being, we are seeking for :

A plus would be :

The Process

Even though Artificial Intelligence is something that we really love, when it comes to your application we are a bit old school. With that being said, we manually go over every CV and try to provide tailor made feedback (no ChatGPT). For the Senior Consumer Insights Researcher it will look like this :

Onboarding

This will be your roadmap for the first 3 months. Although we’re a fully remote, we believe face-to-face learning makes onboarding much smoother, so the first two weeks will be at our Kuala Lumpur co-working space(Co-labs the Starling Mall ), followed by weekly in-person sessions.

1st Month

2nd Month

3rd Month

“With who?” you might be asking. Well, lucky enough Ellana our Customer Success Queen will guide you (check her profile )

The Offer

Watch Before You Apply

We’re not your average 9-to-5

We move fast, give honest feedback, and believe that learning never stops. We take ownership of our wins and our mistakes and we show up for each other, always.

We love working hard, but we don’t take ourselves too seriously (you’ll see that in the memes). If you’re someone who thrives on growth, loves collaborating, and doesn’t mind laughing a little while solving big problems, please proceed!

But fair warning : this roleisn’t for everyone, and that’s okay.

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