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Data Loss Prevention (DLP) Specialist

Data Loss Prevention (DLP) Specialist

HCLTechKuala Lumpur, Kuala Lumpur, Malaysia
20 days ago
Job description

Overview

HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Summary

This role is for a proactive and skilled DLP Platform Operations Engineer to manage and support the day-to-day operations of our Data Loss Prevention (DLP) platforms. The ideal candidate will be responsible for ensuring platform stability, managing endpoint agents, handling incidents and troubleshooting, supporting DLP-related projects, and engaging with vendors to ensure seamless service delivery and crucial to enforcing data protection policies and minimizing the risk of sensitive data leakage.

Responsibilities

  • Monitor and manage the health and performance of DLP infrastructure and endpoints.
  • Perform routine checks and validations to ensure DLP policies are applied correctly across systems.
  • Respond to alerts, incidents, and policy violations in a timely manner.
  • Oversee deployment, upgrades, and health monitoring of DLP agents across endpoints.
  • Troubleshoot and remediate agent-related issues to ensure consistent policy enforcement.
  • Investigate DLP incidents, conduct root cause analysis, and coordinate with stakeholders for resolution.
  • Escalate and follow through on complex issues with internal teams or external vendors.
  • Participate in DLP-related projects, including policy tuning, expansion of coverage, and integration with other security platforms.
  • Assist in incident, Problem and change management processes.
  • Work with DLP vendors for platform upgrades, issue resolutions, and enhancements.
  • Track support cases and ensure timely resolution in accordance with SLAs.
  • Maintain operational documentation including SOPs, run books, and system diagrams.
  • Generate periodic reports on platform status, incident trends, and KPIs.
  • Ensure compliance with internal controls, security policies, and audit requirements.
  • Conduct user onboarding / off boarding and policy exception reviews.
  • Support awareness and training initiatives related to data protection.

Requirements

  • Bachelor’s or higher degree.
  • 3+ years of experience in cybersecurity operations, preferably with DLP platforms.
  • Hands-on experience on Microsoft Purview DLP is MUST.
  • Strong knowledge of data classification, encryption, and cloud security frameworks.
  • Proficiency in implementing and managing endpoint security controls across diverse IT environments.
  • Strong analytical and problem-solving skills.
  • Experience working with cross-functional teams and vendors.
  • Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow) is a plus.
  • Preferred Certifications : (1) CISSP (2) CDPSE (3) DLP Vendor Certifications (e.g., Symantec DLP Specialist).
  • This is a 12-month contract role with a possible extension.
  • Employment details

  • Seniority level : Mid-Senior level
  • Employment type : Contract
  • Job function : Information Technology
  • Industries : IT Services and IT Consulting
  • Referrals increase your chances of interviewing at HCLTech by 2x

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    Data Loss Prevention • Kuala Lumpur, Kuala Lumpur, Malaysia

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