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Customer Service

Customer Service

Agensi Pekerjaan JobScoper Sdn. Bhd.Malaysia
1 day ago
Job description

Job Responsibility

  • Handle calls, live chats & emails on inquiries, feedback & complaints.
  • Provide accurate info and ensure customer satisfaction.
  • Work with team to achieve KPIs & SLAs.
  • Keep proper records & escalate complex issues when needed.

Job Requirements

  • Completed SPM or equivalent.
  • Proficient in English and Bahasa Malaysia (spoken and written).
  • Good communication, listening, and problem-solving skills.
  • Strong computer literacy and ability to work with multiple systems.
  • Willing to work on shift rotations / weekends / public holidays (if applicable).
  • Fresh graduates are encouraged to apply.

    • Job Benefits

  • Allowance Provided
  • Training Provided
  • EPF & SOCSO
  • Provided shuttle bus
  • Annual leave and Sick Leave
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    Customer Service • Malaysia