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Training Services Coordination and Logistics Associate III

Conduent Business ServicesSubang Jaya, Selangor, Malaysia

13 days ago

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Summary : Provide learning administrative services to support client learning and data management needs

Duties and Responsibilities include the following

Perform data entry as it relates to learning administration
Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
Make certain client standard operating procedures, processes and service level agreements are maintained
Identify and trouble shoot discrepancies and issues
Escalate issues to Manager for resolution
Able to work on 12 hours shift rotating as per schedule given

Qualifications :

Entry level for Bachelor’s degree or 2 years of successful working experience in :

A learning organization

Training administration (preferred but not required)

Customer service

Knowledge of and experience with learning management systems (preferred but not required)

Experience in Microsoft Office suite

Team-oriented but self-motivated and able to work with minimal supervision

Demonstrated attention to detail, strong quality focus, and well organized

Successful prioritization of work requirements and multitasking, as necessary

Analytical and problem solving skills

Client focused to build and maintain professional working relationships

Ability to remain flexible and adaptable to constant change

Effective oral and written communication skills with clients, leadership and team members

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Logistic • Subang Jaya, Selangor, Malaysia