Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Summary : Provide learning administrative services to support client learning and data management needs
Duties and Responsibilities include the following
- Perform data entry as it relates to learning administration
- Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
- Make certain client standard operating procedures, processes and service level agreements are maintained
- Identify and trouble shoot discrepancies and issues
- Escalate issues to Manager for resolution
- Able to work on 12 hours shift rotating as per schedule given
Qualifications :
Entry level for Bachelor’s degree or 2 years of successful working experience in :A learning organization
Training administration (preferred but not required)Customer serviceKnowledge of and experience with learning management systems (preferred but not required)Experience in Microsoft Office suiteTeam-oriented but self-motivated and able to work with minimal supervisionDemonstrated attention to detail, strong quality focus, and well organizedSuccessful prioritization of work requirements and multitasking, as necessaryAnalytical and problem solving skillsClient focused to build and maintain professional working relationshipsAbility to remain flexible and adaptable to constant changeEffective oral and written communication skills with clients, leadership and team members