Barista Cafe Mesra Petronas @Menara Pjh Putrajaya

Job Overview

The Barista role at MESRA involves serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience. Job Responsibilities

Prepare or serve hot or cold beverages, according to customer’s order. Serve prepared foods, including pastries, ice cream, and desserts. Operate till drawers or cash registers and issue receipts to customers. Manage multi-payments platform and process returns or refunds when necessary. Assist in stock arrangement and product merchandising. Ensure the counter area is clean and perform dish and utensils cleaning. Manage customers in a friendly, timely, and efficient manner. Ensure knowledge of F&B menu, including product, promotion, and pricing. Ensure menu offerings are ready and well-prepared. Follow correct reporting procedures if faced with issues or customer complaints. Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner. Practice grooming standards, including uniform dress code, cleanliness, and personal hygiene. Assist and adhere to the cash management procedures set by the company. Job Requirements

Minimum education qualification : SPM 1-2 years related experience, preferably in F&B preparation and customer service. Knowledge of Food Hygiene Regulations is an added advantage. Connecting and engaging with customers. Maintaining a clean and organized environment. Upselling food, beverage, and merchandise. Providing quality beverage and food products. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Job Benefits

Basic salary up to RM 2100 ++ Annual Leave EPF, EIS, and Socso Comprehensive Medical Benefits for Employees and Dependents Dental and Optical Insurance Coverage and Maternity Coverage Travelling and Meals Allowance - If needed Performance Bonus Career Development Mesra Retail & Cafe Sdn Bhd (MESRA) is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010.

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