TikTok Shop - Account Manager, Fashion (Malaysia)

About the team

The team drives, leads and grows the TikTok Shop Fashion category, providing both sellers and buyers a seamless shopping experience. In this role, you will be responsible in acquiring, incubating and managing sellers from the Fashion category. Responsibilities - Acquire and incubate brands, principals and big merchants that contribute large GMV share - Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality - Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs - Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction - Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools - Able to deliver category or sub-category growth plan with solid action plan

Minimum Qualifications - Bachelor’s Degree or equivalent practical experience - 3-5 years experience in ecommerce - Attention to detail, affinity with numbers, logical and problem solving skills - Good analysis skills and able to set up an action plan based on data and experience Preferred Qualifications - Direct experience in Fashion Category - Strong connections with brands and big sellers are preferred - Proficient in Excel and Power Point