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Manager, People Operations

Integrated Health Plans Pte LtdBayan Lepas, Pulau Pinang, Malaysia

5 hours ago

Job description

About the Role

Are you passionate about creating exceptional employee experiences and driving impactful HR strategies? We're looking for a dynamic Manager, People Operations to lead and manage the full spectrum of HR functions across our Penang and Kuala Lumpur offices.

This role is key to aligning people strategies with business goals, ensuring smooth HR operations, and fostering a positive, inclusive workplace culture. You'll be a trusted partner to leadership and a champion for our people.

Key Responsibilities

1. HR Business Partnering

Collaborate with department heads to align HR initiatives with business needs
Support performance management, learning & development, and change management
Provide strategic HR input for business transformation projects

2. Talent Acquisition & Development

Lead end-to-end recruitment to attract top talent

Drive talent reviews, compensation planning, and performance cycles

Identify learning needs and coordinate training programs

Coach managers and employees on career development

3. Employee Experience & Internal Communication

Cultivate a positive, inclusive, and engaging work environment

Plan and execute employee engagement and communication initiatives

Oversee the full employee lifecycle from onboarding to offboarding

4. Administration & Compliance

Manage office administration, facilities, and vendor coordination

Ensure compliance with Malaysian labor laws and internal HR policies

Continuously improve HR systems and operational processes

5. Occupational Safety & Health (OSH)

Ensure adherence to OSH regulations and company safety standards

Coordinate safety audits, training, and reporting

Promote a culture of health and safety

6. HR Projects, Policies & Budget

Lead HR improvement initiatives and support group-level projects

Maintain and update the employee handbook

Manage the annual HR budget and monitor key HR metrics

What We're Looking For

Education & Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field

Experience

6–8 years of HR experience, including recruitment and generalist roles

Skills & Competencies

Strong knowledge of Malaysian labor laws and HR best practices

Excellent interpersonal, communication, and conflict resolution skills

Experience in employee engagement and internal communications

Proficient in HR systems and Microsoft Office tools

Self-motivated, organized, and adaptable

Willing to travel to Kuala Lumpur monthly

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Operation Manager • Bayan Lepas, Pulau Pinang, Malaysia