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NPI Senior Deployment Manager

NPI Senior Deployment Manager

BATKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

BAT Kuala Lumpur , Federal Territory of Kuala Lumpur, Malaysia

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. We are looking for colleagues to join us on this journey. Tomorrow can’t wait, let’s shape it together.

British American Tobacco has an exciting opportunity for a NPI Senior Deployment Manager in Sunway Geo, Sunway City. The incumbent will be responsible for managing the operational delivery and project management within the New Product Introduction (NPI) function operated by GBS. The role also leads the NPI Manager (G34) / Executive (G33) team.

Key Responsibilities

  • Ensure On-Time and In-Full (OTIF) delivery of all basic and sophisticated projects with high proficiency, leading sophisticated projects independently with minimal supervision.
  • Provide NPI updates and reports, ensuring team alignment on NPI readiness and daily direction setting.
  • Lead end-to-end NPI deployment projects according to pre-determined important metrics.
  • Develop, monitor, and lead comprehensive project plans with input from functional experts.
  • Provide the Product Development Team (PDT) with clear project status visibility.
  • Facilitate informed decision-making for Commercial Business Partners, including brands.
  • Clearly communicate NPI-related project costs to budget holders, including tooling, trials / MQS, and warehouse management system (WMS) write-offs.
  • Apply effective tools, such as Z2 planning, to drive WMS write-off reduction.
  • Collaborate with stakeholders at all levels to develop aligned plans, resolve project issues, and secure vital support for project delivery with appropriate visibility.
  • Establish, lead, and empower cross-functional teams to ensure successful project delivery and cultivate collaboration within and across teams, functions, and end-markets.
  • Maintain effective working relationships with Commercial business partners and the NPI Community, including Product Development, Product Assurance, Packaging Development, SCIP, Quality, Factory, and Regional NPI.
  • Ensure compliance with GBS frameworks and local data privacy, security, and internal control regulations for the markets served.
  • Actively participate in continuous improvement activities, supporting the Process Owner and Delivery Excellence teams.
  • Lead, develop, mentor, and empower team members to improve the performance of the function and build team capability.

What are we looking for

  • Comprehensive understanding of end-to-end processes for Product Lifecycle Management (PLM) and New Product Introduction (NPI).
  • Minimum of 6 years of dynamic experience in the operational delivery of these services, ideally in end markets or a shared service center.
  • Bachelor's degree in a related field or an equivalent combination of education and experience.
  • Experience in Operations (manufacturing or supply chain) is an added advantage.
  • Excellent communication, people management, and change management skills, with the ability to manage relationships professionally.
  • Solid understanding of supply chain principles, core processes, and systems.
  • Flexibility to adjust working style in a constantly changing business environment.
  • Independent and proactive, with strong troubleshooting skills.
  • Leadership qualities to champion and guide new ways of working.
  • Detail-oriented with a hands-on, can-do attitude.
  • Disciplined in paperwork and records management to ensure auditable projects and deliver results under tight and stressful timelines.

    • What we offer you

  • Market leading annual performance bonus (subject to eligibility).
  • A range of benefits varies by country, including health plans, work-life balance initiatives, transportation support, and a flexible holiday plan with additional incentives.
  • Opportunity for career progression within BAT and a culture that supports internal advancement.
  • Access to online learning platforms and personalized growth programs to nurture leadership skills.
  • Commitment to continuous improvement within a transformative environment.

    • Why join BAT?

    We are named Global Top Employer by the Top Employers Institute and are committed to collaboration, inclusion and partnership. We enable every individual to thrive, regardless of background. We also support professionals returning to work through The Global Returners program.

    Additional details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Production, Supply Chain, and Manufacturing
  • Industries : Manufacturing and Tobacco Manufacturing

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