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Internship (Customer Service)

Internship (Customer Service)

Al Khairi Travel & Tours Sdn BhdPetaling Jaya, Selangor, Malaysia
1 day ago
Job description
  • Assist in responding to customer inquiries via phone, email, WhatsApp, and social media.
  • Support daily customer service operations including booking checks, confirmations, and feedback.
  • Update and maintain accurate customer records in the system.
  • Help resolve basic customer complaints or refer them to the relevant department.
  • Participate in team briefings and contribute service improvement suggestions.
  • Assist in preparing concise reports related to customer interactions.
  • Ensure professional and friendly communication at all times.
  • Learn and adhere to company policies, SOPs, and service standards.
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    Customer Service • Petaling Jaya, Selangor, Malaysia