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Store Supervisor (Mitsui Outlet park)

Store Supervisor (Mitsui Outlet park)

New BalanceSepang, Selangor, Malaysia
1 day ago
Job description

Overview

We are looking for a talented candidate to undertake :

  • Act as a leader, and responsible as a 2nd key person of the store.
  • Support Area Manager or Store Manager in daily operation and work under their direction.
  • Execute the Game Plan set by Area Manager or Store Manager, by setting up hourly and daily sales goals.
  • Provide training and customer service standard in store.
  • Provide orientation for new retail staff.
  • Ensure housekeeping is completed every day.
  • Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly.
  • Work closely with Area Manager or Store Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback.
  • Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
  • Monitor stock movement and merchandise level in storeroom.
  • Plan and prepare monthly duty roster of retail team members under payroll cost and ensure attendances are met.
  • Accountable for Loss Prevention & Security including CCTV, inventory and spot checking.
  • Prepare relative reports to Area Manager / Store Manager monthly.
  • Perform stock take activity for stores and responsible for stock loss occurred in store.
  • Assist team with any other projects on an as needed basis.
  • Perform any ad-hoc action assigned by the Management.
  • Be resourceful in terms of capturing sales opportunities.
  • Ensure retail team members follow SOP as per according to Management and Retail Operations Department.

Intrigued? Are you the right person that we are looking for...

Candidate must possess at least a SPM, preferable Professional Certificate / Diploma / Advanced / Higher / Graduate Diploma / Bachelor’s Degree in any field.

  • At least 3 - 4 year(s) of working experience in the related field is required for this position or equivalent retail experience.
  • Demonstrated fluency both written and spoken : English and Bahasa Malaysia.
  • Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.
  • Positive attitude and able to work in a fast pace working environment.
  • Possess strong leadership quality with excellent customer service and communication skill.
  • Willing to work according to pre-planned shift hours and weekend / public holidays.
  • Intermediate proficiency in Microsoft Office.
  • Commercial thinking with sales driven mindset.

    • Interested applicants; please send in your completed resume to us by clicking on the “Apply Now” button. We regret that only shortlisted candidates will be notified. Thank you.

    Qualifications

  • Senior Secondary Diploma / Certificate or higher; Bachelor’s Degree preferred.
  • At least 3-4 years of related retail store experience.
  • Fluent in English and Bahasa Malaysia (written and spoken).
  • Strong leadership, communication, and customer service skills.
  • Ability to work in a fast-paced environment and follow SOPs.
  • Proficient in Microsoft Office.

    • Note

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    Supervisor • Sepang, Selangor, Malaysia