Sales & Manpower Analysis Manager
MR DIYSeri Kembangan, Selangor, Malaysia30+ days ago
Job type
- Quick Apply
Job descriptionMonitor and flag over-hiring instances across stores. Implement corrective actions and coordinate with Area Managers and HR for follow-up. Review manpower allocations store-by-store to ensure alignment with business needs. Recommend headcount changes based on store size, sales, and operational demands. Analyse store sales performance, salary ratios, and staff turnover trends. Study staff turnover patterns and identify root causes for improvement. Conduct audits and deep-dives on stores experiencing significant sales declines. Coordinate with relevant departments to identify and resolve underlying issues. Develop and refine store targets, optimize staff schedules, and adjust business hours as needed. Enhance hiring and customer service SOPs for efficiency and consistency. Bachelor's Degree in Business Administration, Retail Management, Statistics, or a related field. Experience : Minimum 3 to 5 years of experience in retail operations, workforce planning, or sales performance analysis. Strong analytical mindset with proficiency in Excel and data tools (e.g., Power BI, Tableau). Good understanding of retail store operations and manpower planning principles. Excellent communication, presentation, and coordination skills. Able to manage multiple priorities and work cross-functionally with Operations, HR, and Finance. High attention to detail and a proactive approach to problem-solving. Experience in a multi-store or chain retail environment. Familiarity retail KPIs and manpower cost metrics. Strong leadership and management skills.
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.
With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.
Key Responsibilities :
1. Store PIC Updates
- Ensure all store PIC (Person-in-Charge) records are accurate and regularly updated.
- Coordinate with HR and Operations to maintain up-to-date reporting structures.
2. Over-Hiring Control
3. Headcount Optimization
4. Sales & Manpower Analysis
5. Sales Drop Investigations
6. Target & Scheduling Optimization
7. SOP Development
Requirements :
Preferred Attributes :
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Sales Manager • Seri Kembangan, Selangor, Malaysia
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