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Head of Distribution

Head of Distribution

QBE AsiaPetaling Jaya, Selangor, Malaysia
9 hours ago
Job description

Job Description

The Head of Distribution will be responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationships with agents, local brokers and clients to meet the Company’s targets.

Primary Details

Time Type : Full time

Worker Type : Employee

Responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationships with agents, local brokers and clients to meet the Company’s targets. Overall leader of the Agency & Brokers Business to ensure proper guidance and clear goals are conveyed to all staff within the Agency & Brokers Business Unit.

The Opportunity

  • Responsible for the strategy definition, strategy execution, agency servicing and business performance of Agencies and Brokers in country.
  • Enabling our Agencies & Brokers to provide valuable service and continuously enhance customer relationship
  • Build customer loyalty aligned with our QBE value proposition
  • This role has P&L responsibility for the channel (i.e. agency and local brokers), which includes all associated tasks and activities for strategy, growth, profitability, business planning, performance management, people management etc.

Your new role

  • Initiate, facilitate and capitalize on change and innovations, such as e-business platform (Qnect) and customer relationship management processes
  • Contribute to the achievement of the operating plan through effective services and development of the existing client base and growth of new business
  • Ensure all compliance is adhered to in managing people and the provision of information, products and services to customers; & also ensure Agencies & Brokers to comply with Insurance Authority’s regulations & requirements
  • Identify opportunities for process and procedural improvements
  • Build and maintain strong relationships with key stakeholders
  • Establish and develop relationships and promote company image at a senior level with key clients
  • Represent QBE’s interests, as requested, with internal and external groups, and through participation in industry forums and corporate activity
  • Oversee the review of existing portfolios and recommend strategies for increased growth
  • Present market intelligence regarding sales and major account movements
  • Support the launch of new products and services
  • Motivate and develop the team by demonstrating good leadership behaviors and through the use of management best practice, to enable development of staff to support the achievement of business goals
  • About You

  • Ability to delivery on agreed targets
  • Sales ability and technique
  • Change management skills
  • Strong influential skills
  • Experience in insurance industry with at least 10 years’ experience managing large teams
  • Experience in managing Agents' relationship and business development with large financial institutions
  • Experience of Digital distribution
  • Experience of achievement through innovation and customer segmentation in market that are mature, technical & saturated by a diversity of competitors
  • Advanced knowledge of insurance sales / business development function
  • Strong knowledge of statutory / regulatory regime
  • About QBE

    What if you could have a positive impact – at work and in the world?

    At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.

    Benefits

  • Flex and hybrid working options
  • Work from home policy
  • Paternity leaves matching with maternity leave
  • Well-being programs
  • Pensions
  • Medical benefits
  • Globally, access to online learning via LinkedIn Learning
  • On top of annual leaves, 3 additional days off (Family care leaves)
  • Study leave
  • Marriage leave
  • Internal Appreciation program with points to redeem nice merchandize and life experiences
  • QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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    Head Of Distribution • Petaling Jaya, Selangor, Malaysia