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Pekerjaan di Cyberjaya, selangor

Kemas kini terakhir: 2 hari yang lalu
MS Engineer (L1) Japanese-speaking

MS Engineer (L1) Japanese-speaking

NTT DATACyberjaya, Selangor, Malaysia
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Financial Accounting Intern

Financial Accounting Intern

Advanced Micro Devices, IncCyberjaya, Malaysia
WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that ...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
Autocad Drafter

Autocad Drafter

Grandwork Interior Sdn BhdCyberjaya, Selangor, Malaysia
Candidate must possess at least Diploma.Required skills : 2D AUTOCAD, Vray and Adobe Photoshop.Must be diligent, hardworking, and disciplined worker. Responsible, physically fit with the good working...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
IT Support

IT Support

Brightnet & Trading Sdn BhdCyberjaya, Selangor, Malaysia
Diploma, Bachelor’s degree in Information Technology, Computer Science, related field (preferred).Fresh graduate or equivalent 1-2 years of working experience. Proven experience in an IT Support rol...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
Digital Marketer

Digital Marketer

Hava Optique Sdn BhdCyberjaya, Selangor, Malaysia
Minimum education is Secondary School.Fresh graduates are welcome to apply.Data-driven and structured thinker with a strong bias toward execution. Proficient in Meta / Google Ads, Google Sheets, Notio...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Lead / Senior HR Executive (Japanese Speaker)

Lead / Senior HR Executive (Japanese Speaker)

Nezda Technologies Inc.Cyberjaya Malaysia
Lead / Senior HR Executive Japanese Speaker (Local Japanese Speaker).WFH for now (May move to office mode or Hybrid model anytime). Medical benefits up to 80,000 USD (for each individual), for self, s...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Solution Architect (Japanese-speaking)

Solution Architect (Japanese-speaking)

NTTCyberjaya, Selangor, Malaysia
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Clinical Provider (Malaysia)

Clinical Provider (Malaysia)

IntellectCyberjaya, Selangor, MY
Quick Apply
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals.This is deliv...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
Senior FP&A Analyst (12-month contract)

Senior FP&A Analyst (12-month contract)

ExperianCyberjaya, Malaysia
Manage core FP&A activities including contract review and management, month-end close, forecasting, project management, balance sheet analysis, annual budgeting, audit coordination, and risk ma...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
Customer Support Executive (Cantonese Speaker)

Customer Support Executive (Cantonese Speaker)

NTT MSC Sdn BhdCyberjaya, Selangor, Malaysia
Achieve at least SPM education.Basic level years of experience.Basic experience level in the Technology Industry and Call Centre environment. Able to speak in Cantonese to work with clients from Hon...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
QA Automation Tester

QA Automation Tester

DXC TechnologyCYBERJAYA,Malaysia,MY
DXC Technology (NYSE : DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business.We support each ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Full Time Barista ( Prima 5 Dt)

Full Time Barista ( Prima 5 Dt)

Berjaya Starbucks Coffee Company Sdn BhdCyberjaya, Selangor, Malaysia
No working experience required as training will be provided.Connecting & engaging with customers.Maintains a clean & organized environment. Recommending selling on food, beverage & merchandise.Provi...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Senior Engineer - Microsoft 365 & Intune

Senior Engineer - Microsoft 365 & Intune

LogicalisCyberjaya
Efficiently deploy and manage devices, application control, application packaging, Windows OS / application patching, and policy management. Implement security policies and configure threat protection...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Cafe Crew (Malaysian Only)

Cafe Crew (Malaysian Only)

Afterbaker Sdn BhdCyberjaya, Selangor, Malaysia
Able to work in Cyberjaya or Wangsa Melawati daily.Able to work overtime when required.Able to work on public holiday.Have own transportation to work. Good customer service and communication skills ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Customer Support(Mandarin & English)-Night shift

Customer Support(Mandarin & English)-Night shift

Two95 International Inc.Cyberjaya, Selangor, MY
Quick Apply
Title : CUSTOMER SUPPORT - MANDARIN & ENGLISH.GOOD SALARY PACKAGE : RM4,000 - RM6,000.Monday to Friday), regular Saturday & Sunday Off. Working hours : 9 PM to 6 AM / 10 PM to 7 AM.Note : RM 100...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Ui / ux Developer

Ui / ux Developer

r3 ConsultantCyberjaya, Selangor, Malaysia
Job Role : Design and Development of User Interfaces.Experience : 4+ Years of experience in designing and developing user-friendly, visually appealing interfaces for web and desktop applications.As U...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Store Assistant

Store Assistant

Lam Soon Edible Oils Sdn BhdCyberjaya, Selangor, Malaysia
Minimum one (1) year working experience in the store / warehouse / manufacturing environment.Fresh graduate with Certificate / Diploma are welcome. Able to speak in English and Bahasa Malaysia.Knowledge...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
Sales Admin

Sales Admin

Senanti Synergy Sdn Bhd (DONGFENG Cyberjaya)Cyberjaya, Selangor, Malaysia
Minimum SPM / 'O' Level certification required.At least 2 years of proven experience in a sales administration role.Proficiency in Customer Relationship Management (CRM) software and tools.Excellent ...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
Account Executive, Direct Sales (Public Sector)

Account Executive, Direct Sales (Public Sector)

Dell TechnologiesCyberjaya, Malaysia
Account Executive - Direct Sales.From developing brand-new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day.Whether focusin...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Sr Specialist

Sr Specialist

AnsellCyberjaya, Selangor, Malaysia
Job Description - Sr Specialist, Demand Planning (30010684).Sr Specialist, Demand Planning-(30010684).At Ansell, we stay two steps ahead of workplace risk to deliver innovative safety solutions tha...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
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MS Engineer (L1) Japanese-speaking

MS Engineer (L1) Japanese-speaking

NTT DATACyberjaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration.

The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities :

  • Monitors client infrastructure and solutions.
  • Identifies problems and errors prior to or when they occur.
  • Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
  • Investigates first line incidents assigned and identifies the root cause of incidents and problems.
  • Provides telephonic or chat support to clients when required.
  • Schedules maintenance activity windows for patching and configuration changes.
  • Follows the required handover procedures for shift changes to ensure service continuity.
  • Reports and escalates incidents where necessary.
  • Ensures the efficient and comprehensive resolutions of incidents and requests.
  • Updates existing knowledge articles or create new ones.
  • Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
  • May also contribute to / support on project work as and when required.
  • May work on implementing and delivering Disaster Recovery functions and tests.
  • Performs any other related task as required.

Knowledge and Attributes :

  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Academic Qualifications and Certifications :

  • Diploma / degree holders preferably in IT / Computer Science - open to consider fresh graduates
  • Minimum 1-2 years of related IT helpdesk / customer service working experience is highly preferred but not a must
  • Basic IT Skill; using PC on daily basis
  • Language requirement :
  • For non-native (local / Japanese-speaking candidates) : Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)

    For Japanese native candidates : Intermediate to business level English

    Advantageous Certifications : (not mandatory, but good to have)

  • Up-to-date and relevant ITIL certification
  • COMPTIA
  • Any certificate related to M365
  • Service Desk Analyst
  • BJPT (Business Japanese Proficiency Test)
  • Required Experience :

  • Entry-level experience with troubleshooting and providing the support required in security / network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization.
  • Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.).
  • Basic knowledge of ITIL processes.
  • Advantageous Experience :

  • Experience in customer service especially in Japanese.
  • Workplace type : Hybrid Working

    About NTT DATA

    NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

    Equal Opportunity Employer

    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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