Pekerjaan di Cyberjaya, selangor
ServiceNow Developer
SCHOTTCyberjaya, MalaysiaDigital Marketer
Hava Optique Sdn BhdCyberjaya, Selangor, MalaysiaLead / Senior HR Executive (Japanese Speaker)
Nezda Technologies Inc.Cyberjaya MalaysiaIT Support
Brightnet & Trading Sdn BhdCyberjaya, Selangor, MalaysiaPresales Consultant
NTT DATACyberjaya, MalaysiaClinical Provider (Malaysia)
IntellectCyberjaya, Selangor, MYCybersecurity Engineer, Global
Vantage Data CentersCyberjaya, MalaysiaCommunity Associate
IWG plcCyberjaya, MalaysiaTechnical Assistant Multimedia Playout Ingest
Cretev Sdn BhdCyberjaya, Selangor, MalaysiaSenior FP&A Analyst (12-month contract)
ExperianCyberjaya, MalaysiaCustomer Support Executive (Cantonese Speaker)
NTT MSC Sdn BhdCyberjaya, Selangor, MalaysiaAccounting Advisor
Quest SoftwareCyberjaya, MY, APJStrategic Partner Manager, WSG
Dell Global Business Center Sdn. Bhd. (742481-H) (7470)Cyberjaya, MalaysiaAdvisor I, Customer Service – Indian
ConcentrixMYS CyberjayaUi / ux Developer
r3 ConsultantCyberjaya, Selangor, MalaysiaCafe Crew (Malaysian Only)
Afterbaker Sdn BhdCyberjaya, Selangor, MalaysiaInterpreter (Mandarin Speaker)
Tech Mahindra ICT Services Sdn BhdCyberjaya, Selangor, MalaysiaStore Assistant
Lam Soon Edible Oils Sdn BhdCyberjaya, Selangor, MalaysiaSenior Accounts & Finance Executive
Visiolab Sdn BhdCyberjaya, Selangor, MalaysiaAccount Executive, Direct Sales (Public Sector)
Dell Global Business Center Sdn. Bhd. (742481-H) (7473)Cyberjaya, MalaysiaServiceNow Developer
SCHOTTCyberjaya, MalaysiaAbout us
Your Contribution
- Contribution to the implementation of new processes and continuous improvement of existing ones
- End-to-end development involvement across all project phases : requirements gathering, analysis, design, implementation, testing, deployment, and maintenance
- Operational support of the ITSM tool in collaboration with the Service Manager, including monitoring and incident management
- Design, development, and enhancement of tools and interfaces under the responsibility of the IT Service Management team
- Lead the integration of ServiceNow with other IT systems and business applications to enhance workflow automation and data consistency.
- Application of agile methodologies (, SCRUM) throughout the development process
- Administration, configuration and ongoing maintenance of the ServiceNow platform to ensure optimal performance and reliability.
- Manage the ServiceNow upgrade process, including testing and validation, to ensure compatibility and minimal disruption to business operations.
- Implement all security recommendations suggested by ServiceNow, actively monitor the security state of the platform, and maintain robust security protocols to safeguard against vulnerabilities
- Monitor and analyze platform usage and performance metrics and implement improvements as necessary.
- Responsible for Service Management Processes :
- Incident Management (SPOC for Microsoft Support)
- Change Management
- Service Request Management (Ordering) – incl. Service Catalogue (SNow)
- License Management
- Monitoring, Availability and Capacity Management
- User Administration (esp. Admin roles)
- Develop and manage PowerShell scripts
- Backup & Restore
- Reporting & Documentation
- Management of digital learning platform incl. Knowledge Base articles
- Project Tasks
Your Profile
Your Benefits
SCHOTT’s openness to promote your further development is just as great as our additional benefits. Ranging from active health management via flexible working hours and hybrid work all the way to corporate pension plans : everything geared to suit your goals and needs. Discover a special corporate culture where everyone has the opportunity to develop their entire potential.
At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know : motivated and committed employees are the precondition for the success of our company.
Talent development; Flexible working hours; Further training and education; Holistic corporate health management; International assignments; Medical, Dental and Vision coverage; Multiple career opportunities; Team Events; Trust-based working time; paid vacation days, holidays and sick time
Please feel free to contact us
You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then,