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Pekerjaan di Malaysia

Kemas kini terakhir: 8 hari yang lalu
Customer Service Agent

Customer Service Agent

Brandt Business Services Sdn. Bhd.MY
The Customer Service Agent will be responsible for delivering exceptional customer support to our clients.This role involves handling inquiries, providing resolutions, and maintaining a high standa...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Branch Managers

Branch Managers

Konica Minolta Business Solutions (M) Sdn. Bhd.MY
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Associate I, Fraud Monitoring

Associate I, Fraud Monitoring

Finexus International Sdn BhdMY
Be alert and pro active in handling fraud alerts in FDS System.Oversee and understand the various fraud trend.Able to identify and detect new fraud trends. Escalate and recommend any abnormalities t...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Clerk of Work - M&E

Clerk of Work - M&E

MGB BerhadMY
Responsible for all inspection and supervisory of M&E works at site.Ensure works carried out by contractors are in accordance to approved drawings, specifications, Work Method Statements and Sa...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior / Quality Engineer (Automation & Manual Testing) (Ipoh)

Senior / Quality Engineer (Automation & Manual Testing) (Ipoh)

ExactMalaysia
Professional Job Malaysia, Kuala Lumpur Technology Malaysia.As a Quality Engineer, you participate in all aspects of product development and delivery, including refine and review of user stories, a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
GRAPHIC DESIGNER

GRAPHIC DESIGNER

059 Natura Malaysia (Ola Beleza SDN BHD)Office,Natura Malaysia
We are three purpose led beauty brands, originating from all four corners of the world; Avon, Natura and The Body Shop.We are united by the idea of nurturing beauty and relationships to move toward...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
RF Engineer

RF Engineer

MGC ConsultingMalaysia
We are seeking a highly skilled and experienced RF Engineer to join our team.The ideal candidate should have a minimum of 5 years of hands-on experience in the field as RF Engineer.The RF Engineer ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
General Manager

General Manager

Ichor SystemsMalaysia
The Manufacturing Plant Manager is responsible for overseeing all daily operations of the plant from production and manufacturing to ensuring policies and procedures are followed.The ideal candidat...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
ME Technician I

ME Technician I

Smiths DetectionMalaysia
Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 2700 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deli...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Technical Recruiter

Technical Recruiter

Ensign InfoSecurityMalaysia
Sources, recruits, screens, interviews and recommends external and / or internal candidates for all level jobs, including entry level, experienced professional / technical, IT, support staff and hourly...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Life Support Supervisor

Life Support Supervisor

SubNet Services LtdMalaysia
Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Assistant Manager, Legal

Assistant Manager, Legal

LBS Bina Group BerhadMY
Are you a detail-oriented legal professional with a strong grasp of property and corporate law? .This role offers the opportunity to be involved in a wide range of legal matters including contracts...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Accountant Cost Control

Accountant Cost Control

Chronos ConsultingMalaysia
Vacancy – Accountant; Cost Control.Permanent position with Operator client.Preparation of budget and forecasts in accordance with the requirements of Corporate and PETRONAS.Formulation, implementat...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Executive - Client Accounts Management

Executive - Client Accounts Management

Holiday Tours & Travel Sdn BhdMY
To develop a business plan and sales strategy for the market that ensures the attainment of company sales goals and profitability. Responsible for achieving sales and operations, targets and perform...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Procurement Executive

Procurement Executive

Shangri-LaMalaysia
Be part of our Shangri-La family.Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore.Today, the group comprises over 102 deluxe hotels and resorts in key cities in ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Medical Director, Late Development, Sigvotatug Vedotin

Medical Director, Late Development, Sigvotatug Vedotin

1S2 Seagen IncMY
The medical director provides Clinical Development leadership and expertise on clinical trials, including overseeing the design, conduct, and analysis. The medical director works closely with other ...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
Senior Associate, Advocacy

Senior Associate, Advocacy

MRANTIMY
Advocacy and Stakeholder Engagement : .Develop and implement advocacy strategies to promote 4IR technologies in food security and sustainability initiatives. .Build and maintain relationships with key...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Accounts Executive

Accounts Executive

HaysMalaysia
An Aerospace Company is Looking for an Accounts Executive (based in Petaling Jaya).This multinational company specialises within the aerospace industry, with a presence across SEA.The company is un...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Regional Finance Business Partner-Logistics & Transportation (Malaysia & Singapore)

Regional Finance Business Partner-Logistics & Transportation (Malaysia & Singapore)

LazadaMalaysia
Department : Finance / Legal Location : Malaysia.Transportation : Lead the financial business partnering for Lazada’s self-operated logistics (LEX) in Malaysia and 3rd party logistics operations in both...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
Regional Manager - Sales & Technical (AH)

Regional Manager - Sales & Technical (AH)

ZagroMalaysia
Zagro is a Singapore public limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Agent

Customer Service Agent

Brandt Business Services Sdn. Bhd.MY
30+ hari lalu
Penerangan pekerjaan

Job Summary :

The Customer Service Agent will be responsible for delivering exceptional customer support to our clients. This role involves handling inquiries, providing resolutions, and maintaining a high standard of service in line with company objectives. The candidate should possess strong communication skills and thrive in a fast-paced, dynamic environment, ensuring customer satisfaction is a priority.

Job Description :

1.    Respond to customer inquiries via phone, email, and live chat with a professional, friendly, and courteous attitude.

2.    Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution to solve the issue.

3.    Provide accurate information regarding products, services, and policies, ensuring the customer's needs are fully addressed.

4.    Educate customers on processes, product features, and services, creating awareness and fostering satisfaction.

5.    Actively listen to customer concerns, provide appropriate solutions, and follow up to ensure resolution.

6.    Work closely with cross-functional teams to address complex issues, escalate matters when necessary, and collaborate to ensure the highest level of customer satisfaction.

7.    Handle multiple tasks efficiently in a fast-paced environment, including managing time effectively and prioritizing tasks as necessary.

8.    Document and maintain customer records by updating account information and call details after each interaction in the system.

9.    Utilize Microsoft Office programs, particularly Excel and Word, to track and report customer data, performance metrics, and other relevant information.

10. Maintain technical proficiency with customer support software and tools.

11. Maintain the company's reputation for high-quality service by adhering to policies and procedures, ensuring compliance with company standards.

Provide feedback and recommendations to improve customer service processes, contributing to continuous improvement efforts

Candidate must possess :

a)       at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;

b)       preferably a minimum of one (1) year working experience in a call centre environment in e-commerce sector and banking industry

c)       moderate or strong proficiency in Microsoft Excel, Microsoft Word and other Microsoft Office programs;

d)       excellent written and verbal communication skills in English. Proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;

e)       ability to work under pressure;

f)        ability to work with cross-functional teams to achieve desired output;

g)       excellent phone disposition

h)       Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment.

i)        Passionate towards customer satisfaction

j)        Able to work on shift (Operation hours : 24x7, off day on rotation basis)

k)       Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service.