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Pekerjaan di Malaysia

Kemas kini terakhir: 8 hari yang lalu
Executive - Customer Service_Korean [MAG_KR]

Executive - Customer Service_Korean [MAG_KR]

StartekMalaysia
We are seeking a customer-focused.The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience.T...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Internship Programme

Internship Programme

Baker Tilly MalaysiaMY
Baker Tilly Malaysia is inviting undergraduates who are currently pursuing their professional accounting qualification, or a Degree in Accounting / Finance or equivalent, to join our paid Internship ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Branch Managers

Branch Managers

Konica Minolta Business Solutions (M) Sdn. Bhd.MY
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Analyst, Internal Control & Reporting

Senior Analyst, Internal Control & Reporting

SMBC GroupMalaysia
Ensure Internal Control Team complete all assigned tasks proactively within stipulated timeline, as one team.Undertaking periodic self-assessment on existing internal controls to assess the adequac...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Data Visualisation Specialist

Data Visualisation Specialist

World VisionMalaysia
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Document Controller

Document Controller

ArupMalaysia
Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is looking for a self-managed Document Controller to support ou...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Executive, Finance

Executive, Finance

PUMAPUMA Malaysia
The focus of the role is support on daily financial / accounting operations to ensure production of accurate and reliable accounting records for both external and internal reporting purposes.Provide...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Contractor - SAP HR ABAP Job

Contractor - SAP HR ABAP Job

YASH TechnologiesMY
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences,...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Service Associate - F&B

Service Associate - F&B

Shangri-LaMalaysia
Be part of our Shangri-La family.Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore.Today, the group comprises over 102 deluxe hotels and resorts in key cities in ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Engineer-Security Technology Operations

Senior Engineer-Security Technology Operations

AdeccoMalaysia , MY
The role involves overseeing security technology operations, focusing on daily operational activities across designated security tools and systems. The primary objective is to establish and maintain...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Manager, Total Rewards

Manager, Total Rewards

Insulet CorporationMY - Malaysia
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.In the last two decades ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
SEA Administration-Workplace Service (WPS)

SEA Administration-Workplace Service (WPS)

LazadaMalaysia
Department : Administration Location : Malaysia.Space Planning and Management : - Assess and plan the optimal utilization of office space, office relocations and reconfigurations as needed.Maintenance ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Research and Development Senior Specialist

Research and Development Senior Specialist

Konica Minolta Business Technologies (Malaysia) Sdn BhdMY
The R&D Senior Specialist is responsible for applying specialized knowledge and skills to the redevelopment of mass-produced products, focusing on improving manufacturing processes, reducing co...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Geotechnical Engineer – Kuala Lumpur

Geotechnical Engineer – Kuala Lumpur

Tony Gee and PartnersMalaysia
You will have the opportunity to lead and deliver projects across various sectors.Our team is expanding, offering a supportive environment for growth and development. With a diverse and developing c...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
Food & Beverage Executive

Food & Beverage Executive

LBS Bina Group BerhadMY
A customer-oriented person, to ensure that restaurant operations run smoothly.Overseeing the activities of restaurant staff, extend warm greetings to guest upon arrival and usher them to allocated ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Quality and Risk Management Manager

Quality and Risk Management Manager

AmbitionMalaysia
Lead and drive the hospital's quality improvement initiatives and programmes.Monitor and support cross-functional projects aimed at enhancing care standards. Review and maintain internal policies re...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Freelance Designer [pool]

Freelance Designer [pool]

LewisMalaysia
We are a global marketing agency that has gone from start-up to multi-national in little over two decades.Our success is due to a combination of factors. Talented people delivering award winning cam...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Travel Counselor

Travel Counselor

Holiday Tours & Travel Sdn BhdMY
The Travel Counselor position will be ensuring service to clients of Holiday Tours is adhering to Holiday Tours procedures, client’s service level agreement and policy.Handle and track all tel...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Solution Designer (Java / BPM / Oracle)

Senior Solution Designer (Java / BPM / Oracle)

SingtelMalaysia, Malaysia
An empowering career at Singtel begins with a Hello.Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new ini...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Travel Manager, Malaysia

Travel Manager, Malaysia

Cover More GroupMY
Travel Guard is a leading travel insurance provider, serving millions of leisure and business travellers worldwide.Established in 1982 we offer a comprehensive portfolio of travel insurance solutio...Tunjukkan lagiKemas kini terakhir: 29 hari yang lalu
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Executive - Customer Service_Korean [MAG_KR]

Executive - Customer Service_Korean [MAG_KR]

StartekMalaysia
30+ hari lalu
Penerangan pekerjaan

We are seeking a customer-focused Call Centre Agent to handle inbound and / or outbound calls professionally and efficiently. The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience. This role required excellent communication skills, problem-solving abilities, and a customer-first mindset.

Key Responsibilities :

  • Answer incoming calls and respond to customer queries in a timely and professional manner.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain a thorough understanding of company products, services, and policies to provide accurate information.
  • Process customer requests, orders, and transactions as required.
  • Document all call information accurately in the system for future reference.
  • Meet or exceed performance targets, including quality, productivity, and customer satisfaction.
  • Collaborate with team members and supervisors to improve customer service processes.

Key Requirements :

  • Previous experience in customer service or a call centre environment is preferred but not mandatory.
  • Excellent verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Ability to handle stressful situations and remain calm under pressure.
  • Basic computer skills and proficiency in CRM software or call centre systems.
  • Willingness to work in a fast-paced, high-volume environment.
  • Flexibility to work in shifts, including weekends and holidays, if required.