Pekerjaan di Malaysia
Kemas kini terakhir: 5 hari yang lalu![Executive - Customer Service_Korean [MAG_KR]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=startek&empname=Startek)
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We believe in using the power of collective intelligence to ethically shape the future of AI.The Mindrift platform connects specialists with AI projects from major tech innovators.Our mission is to...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Executive - Customer Service_Korean [MAG_KR]
StartekMalaysia We are seeking a customer-focused.The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience.T...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
ASSOCIATE
BIOCON SDN BHDMalaysia To prepare and execute qualification / validation and study activities.To perform all activities as per Standard Operating Procedures and Equipment Operating Procedures along with ALCOA principles.T...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Internal Sales Executive I, Singapore
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Additionally, the role aims to gat...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
Executive, Finance
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Freelance Software Developer (Java) - AI Trainer
MindriftMYQuick Apply
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Travel Assistance Coordinator, SEA (Mandarin)
Cover More GroupMY Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide.Established in 1982 we offer a comprehensive portfolio of travel insurance solution...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
Manager, Total Rewards
Insulet CorporationMY - Malaysia Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.In the last two decades ...Tunjukkan lagiKemas kini terakhir: 23 hari yang lalu
Life Support Supervisor
SubNet Services LtdMalaysia Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Quality and Risk Management Manager
AmbitionMalaysia Lead and drive the hospital's quality improvement initiatives and programmes.Monitor and support cross-functional projects aimed at enhancing care standards.
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Cloud & AI Solution Engineer – Innovative AI Applications
MicrosoftMalaysia Microsoft’s mission is to empower every person and every organization on the planet to achieve more.As employees we come together with a growth mindset, innovate to empower others, and collaborate ...Tunjukkan lagiKemas kini terakhir: 23 hari yang lalu
Manager - Branch Operational Risk Management (East Coast)
Hong Leong BankMalaysia Manager - Branch Operational Risk Management (East Coast).If you are looking to excel and make a difference, take a closer look at us.
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Medical Director, Late Development, Sigvotatug Vedotin
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Intern - Manufacturing
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Engineering Lead - Senai, Johor
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Sales engineer, APAC region (Malaysia)
Parallel WirelessMalaysia Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions.Join us as we lead the future of telecommunications, driving innovation through green and susta...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
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Executive - Customer Service_Korean [MAG_KR]
StartekMalaysia22 hari lalu
Penerangan pekerjaanPrevious experience in customer service or a call centre environment is preferred but not mandatory. Excellent verbal and written communication skills. Strong active listening and problem-solving abilities. Ability to handle stressful situations and remain calm under pressure. Basic computer skills and proficiency in CRM software or call centre systems. Willingness to work in a fast-paced, high-volume environment. Flexibility to work in shifts, including weekends and holidays, if required.
We are seeking a customer-focused Call Centre Agent to handle inbound and / or outbound calls professionally and efficiently. The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience. This role required excellent communication skills, problem-solving abilities, and a customer-first mindset.
Key Responsibilities :
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a thorough understanding of company products, services, and policies to provide accurate information.
- Process customer requests, orders, and transactions as required.
- Document all call information accurately in the system for future reference.
- Meet or exceed performance targets, including quality, productivity, and customer satisfaction.
- Collaborate with team members and supervisors to improve customer service processes.
Key Requirements :