Pekerjaan di Malaysia
Kemas kini terakhir: 3 hari yang lalu
Service Automation Lead
United Overseas BankMalaysia Posting Date : 18 Jun 2025 Location : .Company : UOB Innovation Hub 2 Sdn.United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 ...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
Internship Programme
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Pricing Actuary
SKL ActuarialMY Excellent opportunity to work with a leading global reinsurer in Kuala Lumpur, Malaysia.Our client is seeking a Pricing Actuary to join the team and work closely with Business Development, Underwri...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Sustainability Consultant - ESD
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Internal Sales Executive I, Singapore
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Assistant Workforce Management Expert
TDCXMalaysia Attractive remuneration, great perks, and performance incentives.Comprehensive medical, insurance, or social security coverage .
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Senior / Quality Engineer (Automation & Manual Testing) (Ipoh)
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Nursery Teacher
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Life Support Supervisor
SubNet Services LtdMalaysia Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Marketing & Sales Lead
Ably ResourcesMalaysia I am currently recruiting for a global leading client of mine in Malaysia who are recruiting for a Marketing & Sales Lead to joined their esteemed organisation.
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Intern - Manufacturing
Ichor SystemsMalaysia We are seeking a motivated welding intern to join our team and gain hands-on experience in industrial welding and fabrication processes.
This position is ideal for students or recent graduates in we...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
Manager - Branch Operational Risk Management (East Coast)
Hong Leong BankMalaysia Manager - Branch Operational Risk Management (East Coast).If you are looking to excel and make a difference, take a closer look at us.
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Associate Quality Assurance Analyst
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Senior Project Manager
UpskillsMalaysia Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and Capital Market industry.
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Project Manager Services Manager (Governance)
VertivMalaysia The PMO Governance Manager is responsible for establishing and maintaining the governance framework for projects within an organization, ensuring that all projects .
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VAS Specialist (Graphic Design)
ESTÉE LAUDER CompaniesMalaysia Value Added Services are an essential part of our growing successful Travel Retail business worldwide, and include e.Over the last two years the request for Value Added Services has grown significa...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Sales engineer, APAC region (Malaysia)
Parallel WirelessMalaysia Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions.Join us as we lead the future of telecommunications, driving innovation through green and susta...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
Senior Business Development Manager & Key Account Lead (Palm Oil / APAC)
CarbonSpace LtdMalaysia CarbonSpace’s innovative carbon flux MRV platform helps food & beverage companies track carbon performance across their supply chains and communicate progress in line with major frameworks.Our ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
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Service Automation Lead
United Overseas BankMalaysia19 hari lalu
Penerangan pekerjaanExperience in problem solving and conflict resolution. On call support and handling issues as per business priority. Understand CMDB and Common Data Model Excellent management skill to keep track of recurring issues and escalate it to relevant audience on time. Good team player and flexible to support critical activities over the weekend and after regular office hours. Ability to work in fast paced environment and able to deliver results in a timely manner. Adopts an innovative and proactive mindset to work assignments. Possess a positive and willing to learn attitude. Strong interpersonal and communication skills, both written and oral. Knowledge of Problem management to investigate recurring issues and close with permanent fixes Demonstrated through understanding and experience with BMC Helix ITSM, CMDB, ITOM, Application monitoring, automation tools like Control-M. Understanding of Service Blueprints, Service Definitions and Service Modeling. Experience with Helix ITSM Development for Remedy Midtier & Progressive Web App BMC Accreditation / Certification would be preferred. Sound knowledge on Remedy architecture and supporting tools. Knowledge on Defining and Debugging shell scripts on Linux, Unix, Solaris, and windows systems. Manage any Helix ITSM & CMDB improvements projects related to automation and best practice Hands on experience in utilizing Remedy API and REST API to develop automation.
Service Automation Lead
Posting Date : 18 Jun 2025 Location :
Company : UOB Innovation Hub 2 Sdn. Bhd.
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
About the Position
The IT Service Management Lead will manage and optimize IT service management processes, with a focus on maintaining an accurate and efficient Configuration Management Database (CMDB).The applicant should have experience in ITSM frameworks (e.g., ITIL), monitoring tools, and automation platforms to ensure seamless service delivery, improve system reliability, and drive operational excellence.
The primary role of candidate would be of a CMDB Administrator responsible for configuring and maintaining all BMC Remedy Atrium CMDB (Configuration Management Database) processes, work instructions and activities. The role is under the prerogative of the Service Automation Department belonging to Technology and Operations Group Infrastructure and platform services group.
The role also requires leading a team of monitoring and automation engineers.
Its primary responsibilities include the following :
- Automate CMDB updates using existing tools, scripts, integrations.
- Governance of CMDB as Asset Manager, track and resolve inconsistencies within CMDB through established process.
- Works closely with requesters, Systems and Service Delivery Teams to establish business requirements for the CMDB.
- Reconcile the CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories.
- Manage Roles & Permissions related to Asset Management.
- Create & Monitor Normalization and Reconciliation Jobs to ensure accuracy of data coming from diverse sources.
- Use Dashboard and Reporting tools to create reports for Business consumption from CMDB.
- Assist in registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support CMDB Inventory Management process.
- Monitor CMDB Logs and identify issues with Discovery Sync, normalization and reconciliation jobs.
- Assist in CMDB related changes in development, promote to UAT, perform UAT and promote to Production.
- Apply product fixes, hot fixes, patches, and configuration changes to support the business processes.
Qualification and Experience
Must Have
Good to Have