Pekerjaan di Malaysia

We are seeking enthusiastic and results-driven Insurance Outbound Telesales Agents to join our dynamic team. The role involves making outbound calls to potential and existing customers, promoting insurance products, and closing sales effectively. You will play a key role in driving revenue growth while delivering exceptional customer service.

Responsibilities :

Sales and Lead Generation :

Make outbound calls to prospective customers to promote various insurance products.

Identify customer needs and recommend suitable insurance plans.

Follow up on leads provided by the company and convert them into sales.

Customer Relationship Management :

Establish and maintain strong relationships with clients through professional communication.

Address customer queries and concerns effectively, providing accurate information about insurance policies.

Target Achievement :

Meet or exceed individual and team sales targets and KPIs.

Ensure high conversion rates from leads to sales.

Compliance and Documentation :

Adhere to all regulatory requirements and company policies during customer interactions.

Accurately record and update customer information in the CRM system.

Ensure timely submission of sales reports and documentation.

Continuous Learning and Development :

Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.

Adapt to feedback and improve performance to meet business objectives.

Skills and Qualifications :

Education : Minimum SPM or equivalent. Diploma / Degree in any field is an advantage.

Experience :

Minimum of 6 months of experience in the insurance industry, telesales, or customer service.

Skills :

Excellent verbal communication and persuasive skills.

Strong negotiation and objection-handling abilities.

Proficient in using CRM systems and Microsoft Office applications.

Ability to work in a fast-paced and target-driven environment.