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Pekerjaan di Malaysia

Kemas kini terakhir: 2 hari yang lalu
Service Automation Lead

Service Automation Lead

United Overseas BankMalaysia
Posting Date : 18 Jun 2025 Location : .Company : UOB Innovation Hub 2 Sdn.United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 ...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
Sales & Event Executive

Sales & Event Executive

The Fifth Academy PLTFederal Territories of Malaysia, MY
Job Requirements We are looking for a dynamic, results-driven individual to support our sales outreach and event coordination efforts. The ideal candidate should be passionate about client engagemen...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
Solution Designer

Solution Designer

SingtelMalaysia, Malaysia
An empowering career at Singtel begins with a Hello.Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new ini...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
Customer Care Specialist (Bilingual Speaker)

Customer Care Specialist (Bilingual Speaker)

Brandt International Sdn Bhd - Plaza 33 BranchMY
As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls,...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Marcom Executive

Marcom Executive

Marriott InternationalMalaysia
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and ...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
Mandarin OPI / VRI Interpretation Vacancy

Mandarin OPI / VRI Interpretation Vacancy

Kalammalaysia, 14, my
If you are passionate about different languages and interpretation, we need you!.We are looking for professional remote interpreters who want to join an international company and be a great help to...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
IS Auditor

IS Auditor

SMBC GroupMalaysia
Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group).Built upon our rich Ja...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
Digital Marketing Consultant (GCC- HK)

Digital Marketing Consultant (GCC- HK)

TDCXMalaysia
Attractive remuneration, great perks, and performance incentives.Comprehensive medical, insurance, or social security coverage . Engaging activities and recognition programs .Strong learning and dev...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
Nursery Teacher

Nursery Teacher

Teaching Abroad DirectAsia, Malaysia
Are you seeking a Nursery Teaching job in Malaysia? This international Nursery has Early Years Centres in both London, United Kingdom and Kuala Lumpur, Malaysia. For a August start their Kuala Lumpu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Internal Controller

Internal Controller

TOTALENERGIES MARKETING MALAYSIA SDN BHDMalaisie
Various areas of operations in both Malaysia and Indonesia.Working with colleagues where cultures and working styles are diverse, and area of work may involve with senior managers.Diverse activitie...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
Sales Executive

Sales Executive

KWT Food Industries Sdn BhdFederal Territories of Malaysia, MY
Handle accounts & manage own day-to-day workloads in overall sales operation.To responsible for the sales collection and adhere to credit control. To follow up closely on the potential new business ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Medical Director, Late Development, Sigvotatug Vedotin

Medical Director, Late Development, Sigvotatug Vedotin

1S2 Seagen IncMY
The medical director provides Clinical Development leadership and expertise on clinical trials, including overseeing the design, conduct, and analysis. The medical director works closely with other ...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
Freelance ServiceNow Consultant - Quality Assurance

Freelance ServiceNow Consultant - Quality Assurance

MindriftMY
Quick Apply
We believe in using the power of collective intelligence to ethically shape the future of AI.The Mindrift platform connects specialists with AI projects from major tech innovators.Our mission is to...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Regional Partner Development Management (PDM)

Regional Partner Development Management (PDM)

MicrosoftMalaysia
Microsoft has a dynamic and influential partner ecosystem that plays a critical role in driving growth and delivering successful outcomes for customers. The ecosystem includes a wide range of partne...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
HR Internship

HR Internship

Ajinomoto (Malaysia) BhdMY
Candidate should study in Diploma / Advanced Diploma, Bachelor Degree or equivalent in Human Resource Management,Business Studies / Administration / Management. Preferably specializing in Human Reso...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Manufacturing Manager

Senior Manufacturing Manager

Ichor SystemsMalaysia
We are seeking a highly experienced Senior Manufacturing Manager to lead and optimise production operations with a strong focus on special processes, including electropolishing (EP), passivation, a...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
Manager - Branch Operational Risk Management (East Coast)

Manager - Branch Operational Risk Management (East Coast)

Hong Leong BankMalaysia
Manager - Branch Operational Risk Management (East Coast).If you are looking to excel and make a difference, take a closer look at us. Analyze and manage risk management issues by reviewing and embe...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
Freelance Designer [pool]

Freelance Designer [pool]

LewisMalaysia
We are a global marketing agency that has gone from start-up to multi-national in little over two decades.Our success is due to a combination of factors. Talented people delivering award winning cam...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
Consultant - SAP ABAP Job

Consultant - SAP ABAP Job

YASH TechnologiesMY
We are looking for experienced candidates to fill position of SAP ABAP Development Technical Lead within the Global Information Services (GIS) division at Caterpillar. The selected candidate will pr...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
Sales engineer, APAC region (Malaysia)

Sales engineer, APAC region (Malaysia)

Parallel WirelessMalaysia
Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions.Join us as we lead the future of telecommunications, driving innovation through green and susta...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
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Service Automation Lead

Service Automation Lead

United Overseas BankMalaysia
21 hari lalu
Penerangan pekerjaan

Service Automation Lead

Posting Date : 18 Jun 2025 Location :

Company : UOB Innovation Hub 2 Sdn. Bhd.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

About the Position

The IT Service Management Lead will manage and optimize IT service management processes, with a focus on maintaining an accurate and efficient Configuration Management Database (CMDB).The applicant should have experience in ITSM frameworks (e.g., ITIL), monitoring tools, and automation platforms to ensure seamless service delivery, improve system reliability, and drive operational excellence.

The primary role of candidate would be of a CMDB Administrator responsible for configuring and maintaining all BMC Remedy Atrium CMDB (Configuration Management Database) processes, work instructions and activities. The role is under the prerogative of the Service Automation Department belonging to Technology and Operations Group Infrastructure and platform services group.

The role also requires leading a team of monitoring and automation engineers.

Its primary responsibilities include the following :

  • Automate CMDB updates using existing tools, scripts, integrations.
  • Governance of CMDB as Asset Manager, track and resolve inconsistencies within CMDB through established process.
  • Works closely with requesters, Systems and Service Delivery Teams to establish business requirements for the CMDB.
  • Reconcile the CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories.
  • Manage Roles & Permissions related to Asset Management.
  • Create & Monitor Normalization and Reconciliation Jobs to ensure accuracy of data coming from diverse sources.
  • Use Dashboard and Reporting tools to create reports for Business consumption from CMDB.
  • Assist in registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support CMDB Inventory Management process.
  • Monitor CMDB Logs and identify issues with Discovery Sync, normalization and reconciliation jobs.
  • Assist in CMDB related changes in development, promote to UAT, perform UAT and promote to Production.
  • Apply product fixes, hot fixes, patches, and configuration changes to support the business processes.

Qualification and Experience

Must Have

  • Experience in problem solving and conflict resolution.
  • On call support and handling issues as per business priority.
  • Understand CMDB and Common Data Model
  • Excellent management skill to keep track of recurring issues and escalate it to relevant audience on time.
  • Good team player and flexible to support critical activities over the weekend and after regular office hours.
  • Ability to work in fast paced environment and able to deliver results in a timely manner.
  • Adopts an innovative and proactive mindset to work assignments.
  • Possess a positive and willing to learn attitude.
  • Strong interpersonal and communication skills, both written and oral.
  • Good to Have

  • Knowledge of Problem management to investigate recurring issues and close with permanent fixes
  • Demonstrated through understanding and experience with BMC Helix ITSM, CMDB, ITOM, Application monitoring, automation tools like Control-M.
  • Understanding of Service Blueprints, Service Definitions and Service Modeling.
  • Experience with Helix ITSM Development for Remedy Midtier & Progressive Web App
  • BMC Accreditation / Certification would be preferred.
  • Sound knowledge on Remedy architecture and supporting tools.
  • Knowledge on Defining and Debugging shell scripts on Linux, Unix, Solaris, and windows systems.
  • Manage any Helix ITSM & CMDB improvements projects related to automation and best practice
  • Hands on experience in utilizing Remedy API and REST API to develop automation.