Pekerjaan di Malaysia | selangor | ara damansara (b130)
Product Engineer - Workplace & Identity
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AllnexPetaling Jaya, Selangor, MY +1 more…Position overview
Empower digital productivity. Secure every login. Deliver seamless employee experiences.
Are you passionate about enabling a productive, secure, and modern digital workplace? As our Product Engineer – Workplace & Identity , you'll take the lead in shaping and managing the tools, platforms, and services that thousands of colleagues rely on every day—from Microsoft 365 to device provisioning, from identity governance to virtual desktops.
You’ll be part of a small, agile, and empowered product team, owning the full lifecycle of services that span identity, endpoint management, collaboration, and employee experience. This is a hands-on role with real impact, blending technology operations with continuous improvement and strategic planning.
You’ll work with cutting-edge tools such as Microsoft Entra ID (Azure AD) , Intune , Microsoft 365 & Teams , Azure Virtual Desktop (AVD) , Autopilot , CoPilot , and more—all while helping to define how work gets done securely and efficiently in a global manufacturing and hybrid cloud context.
Responsibilities
- Own the Digital Workplace Experience : Take full accountability for the performance, security, and reliability of your services—ensuring our digital workplace stays productive, intuitive, and resilient.
- Lead Service Improvements : Continuously enhance security, cost-efficiency, and user experience through automation, patching, monitoring, and policy tuning. Drive innovation, not just maintenance.
- Drive Support & Incident Excellence : Oversee incident response and support quality across service desks and MSPs. Improve root cause resolution, ticket flows, and platform hygiene.
- Design & Implement Solutions : Deploy and evolve tools across identity, access, endpoint provisioning, and communication—integrating Conditional Access, SSO / MFA, and secure mobility.
- Strategic Road mapping : Develop and maintain a forward-looking roadmap for Digital Workplace & Identity services, aligning with IT architecture and business needs.
- Documentation & Change Enablement : Produce clear documentation and user guidance. Support change management and training to drive adoption and self-service.
- License & Budget Oversight : Track licenses, vendor contracts, and budgets. Optimize resource usage, renewals, and asset lifecycles.
- Explore Trends & Translate Needs : Keep a pulse on industry innovations, shifting employee needs, and emerging tech. Turn insights into practical solutions and projects.
Required skills and experience
Qualifications
We offer
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.