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Sales Support Executive

Sales Support Executive

Bellezza Ceramiche Gallery Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
27 hari lalu
Penerangan pekerjaan

Requirements

  • A high school diploma.
  • Prior work experience in a similar field is preferred.
  • Computer literacy, including word processing, spreadsheet software, and database applications.
  • Willingness to receive on-the-job training
  • An excellent rapport with customers.
  • The ability to handle customer complaints in a professional and calm manner.
  • Excellent written and verbal communication skills.
  • Analytical thinking, and excellent attention to detail.
  • Superb time management skills and the ability to coordinate team activities.
  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
  • Excellent verbal and written communication
  • Organised and able to meet deadlines

Responsibilities

  • Receiving orders from customers via mail, phone, or other electronic means.
  • Obtaining customers’ details and billing information, and entering the information correctly on the order form.
  • Notifying departments when supplies of items are low, or when orders could deplete available supplies.
  • Informing customers about prices, shipping dates, and anticipated delays.
  • Preparing invoices, shipping documents, and contracts.
  • Forwarding information to the correct departments for delivery of the order.
  • Inspect outgoing orders to ensure compliance with customer specifications.
  • Reviewing orders for completeness and forwarding incomplete orders for further processing.
  • Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
  • Recommending merchandise or services that will meet or improve upon customers’ needs.
  • Benefits

  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law
  • Lunch provided
  • Near to Sentul Barat MRT Station
  • Additional Benefits

  • Allowance Provided
  • Commission Payment
  • Important Information

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    Sales Executive • Kuala Lumpur, Kuala Lumpur, Malaysia