Senior Operation Support

Job Description

• Manage project progression to ensure timely and successful implementation to support business initiatives
• Manage all system related requests and / or problems submitted and / or escalated by business users.
• Ensure timely implementation of all compliance requirements by regulators and / or acquirers
• Manage the development of User Requirement Specification (URS) to ensure it meets business requirement
• Manage User Acceptance Test (UAT) processes on any change and / or enhancement to the Fintech Systems
• Ensure all Test Plan and Test Script are reviewed for its adequacy and completeness prior to commencement of UAT
• Support users on business knowledge of the Fintech systems
• Support users in streamlining processes and / or provide alternative solution on system related issues for cost control and improve process efficiency
• Ensure adherence to the rules, regulations, guidelines, compliance and mandates from regulators and / or acquirers.

Job Requirement