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IT Software Specialist

IT Software Specialist

SBM OffshoreKuala Lumpur, MY
18 hari lalu
Penerangan pekerjaan

RESPONSIBILITIES

AND MAIN TASKS (+)

In order to support, govern and contribute to a fully integrated and aligned IT Strategy across the SBM organization, you are to :

  • Liaise, work together with- and advise your colleagues within different RC’s and disciplines;
  • Execute the processes and best practices necessary to work according to the direction and Strategy of Group IT (and make suggestions for improvement if required);
  • Update and organize all system related documentation and working instruction in the central repository;
  • Ensures quality and accurate information of software assets in the CMDB
  • Support the Network and System team in solving cross-discipline complex problems;
  • Work on four main areas (Implementation, Support, Monitor, Report)

In order to ensure knowledge sharing and creating awareness amongst the IT community on your respective specialism, you are to :

  • Keep the IT community informed on any new initiatives and decisions taken that might have an impact on day-to-day business;
  • Participate in project implementation when required;
  • Ensure a cross functional alignment to minimize down-time within the overall IT landscape
  • In order to ensure that you understand and manage your stakeholders and their requirements as well as having assigned activities completed successfully, you are to :

  • Understand, plan and deliver assigned tasks with accuracy to meet stakeholders needs in a timely manner;
  • Identify areas requiring more detailed instructions and clarify as necessary with stakeholders to ensure no surprises;
  • Complete tasks in compliance with applicable standards and work procedures;
  • Identify areas for potential issues and proactively communicate with stakeholders to resolve issues, share information and provide guidance as required;
  • Seek clarification or guidance as soon as difficulties arise and recommend alternative solutions;
  • Perform thorough self-check of all solutions prior to release for use by stakeholders;
  • Properly plan work to allow adequate time for stakeholder feedback and adjustments to ensure intended functionality;
  • Network with stakeholders to serve as a source of support in executing project
  • Produce consistent / organized instructions in a well-structured format to convey required information to stakeholders
  • Job requirements

    EDUCATION :

  • Bachelor in IT related field.
  • EXPERIENCE :

  • Minimum 6-8 years’ experience in combined Software Support and developer role
  • Familiar with hybrid cloud environment
  • Must possess relevant software experience or cloud certifications – ServiceNow, Azure, PowerBI, Sharepoint, AVEVA, SCOM
  • Must possess hands-on technical experience in ServiceNow, SCOM, PowerBI, Sharepoint
  • Must possess either Oracle or SQL DB experience.
  • Must possess hands-on technical experience in maintaining Windows OS
  • Possess security, OS and network knowledge with some experience especially in cloud environment will be added advantage.
  • PERSONAL SKILLS :

  • Team player and taking an active role to train and educate others.
  • Good organizational skills.
  • Proactive and curious.
  • Ability to work accurately and quickly.
  • Energetic, independent, self-motivated and able to manage complexity.
  • Able to travel overseas when required.
  • Required to work after office hours or on weekends when necessary.
  • Buat amaran kerja untuk carian ini

    It Specialist • Kuala Lumpur, MY