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Customer Care Officer- S100

Customer Care Officer- S100

SingtelMelaka, Malaysia
2 hari lalu
Penerangan pekerjaan

Be a part of something BIG!

Provide quality customer service to SingTel customers either by telephone or electronically.

Make an Impact by :

  • Handling incoming calls and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide directory assistant to customer with regards to the location of certain business listing
  • Follow up and resolving customer complaint and problem.
  • To participate fully in the team, taking part in regular team meetings & buzz sessions, giving feedback & ideas to colleagues and the Team Leaders.
  • To channel and escalate any unresolved issues / complaint to other stakeholder or next level within the agreed procedure.

Skills for Success :

  • Customer oriented with good interpersonal and communication skill
  • An effective team player with ability to interact with team to achieve goals & service excellence.
  • Good Knowledge on software computer applications for instance MS Excel, Powerpoint, MS Word.
  • Proactive & have great sense of urgency.
  • Great flexibility to undertake any other tasks assigned from time to time.

    • Rewards that Go Beyond :

  • Full suite of health and wellness benefits.
  • Ongoing training and development programs.
  • Internal mobility opportunities.

    • Your Career Growth Starts Here. Apply Now!

    Buat amaran kerja untuk carian ini

    Customer Care Officer • Melaka, Malaysia