SECTION HEAD- LABORATORY (Contract)

Job Description

• Ensure laboratory excellence of Natural Resources laboratory assigned and contribute to the SGS Malaysia Natural Resources laboratory’s drive for quality and success.
• Ensure effective implementation and maintenance of SAMM Policy and MS ISO / IEC 17025 : 2017 as well as NR Group Quality Systems in all laboratories.
• Liaise with clients for operational inquiries and ensure all root cause of non-conformities or customer-complaints are investigated and identified with appropriate corrective actions.
• Ensure the timeliness and accuracy of all analyses to meet turnaround time.
• Adhere to group and client-side HSE safety procedure.
• Keep updated on industry & SGS best practices with regards to the use of appropriate analytical methods for the commodities serviced.
• Ensure the participation and excellence in Proficiency Test and Round-Robin program of designated laboratory operation.
• Adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and local HR policies.
• Ensure laboratory supplies are monitored and controlled per area and liaise with laboratory Admin to items related to orders / purchases.
• Ensure correct testing methods are properly implemented and QA / QC procedures are in place and followed.
• Ensure team compliance to testing procedure and provide trainings related to daily operation.
• Ensure reports / certificates are reviewed for quality and technical aspect.
• Ensure all analytical equipment, apparatus etc. are maintained and calibrated as per the required schedule.
• Ensure Manpower Schedule are organised to support the operation in respective lab section.
• Ensure compliance to SGS and local legal regulation that applies to laboratory operation and coordinate with SGS OI and HSE for guidance and implementation
• Ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and / or Senior Management

Qualifications