Operation : -To ensure that restaurant operate efficiently and profitably while maintaining their reputation and ethos. -Work as communicator between outlet pic or management and subordinates. -Supervise and support the operation for all outlet assigned. -Train, motivate, supervise, communicate and evaluate food and beverage service staff in accordance with operating policies -Assist to prepare training materials for outlet staff training. -Conduct onsite training (operation guideline and customer service) based on schedule arranged -Prepare all documents for PBT application and Ensure all PBT license renew before expiry date. -Involve in new outlet opening. -To ensure the achievement of monthly profit and sales -Assist HOD in audit and review outlet performance. -Ensuring compliance with licensing, hygiene and health and safety legislation / guidelines. -Liaising with customers, employees, purchasing, and licensing authorities -Weekly reporting on outlet performance includes stocks and staff. -Assist food safety audit and halal department. -Audit outlet and handling complaint -Regularly check outlet CCTV -Cover Klang Valley and Outstation outlets -Travel to outstation as arranged by immediate superior or the Management -Performs any ad-hoc tasks and other job-related duties as assigned by immediate superior or the Management Daily Task : -Ensure all outlet has enough manpower to run the business. -Arrange manpower accordingly by follow labor cost guideline. -Check morning and closing report for each outlet, follow-up with outlet pic and ensure closing report sent completely. -Check supervisor’s daily report, and record all the issue reported. -Submit vegetable order (Mon, Wed and Fri). -Outlet visit report includes : - Outlet condition - Staff performance - Product quality - Stock issue - Other highlighted issue Weekly : -Plan staff roster based on outlet’s operational requirements. -Complete weekly labor cost. -Conduct staff appraisal on week 3 every month. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-d-laksa-job-operation-executive-f-b]
Operation Executive • Kuala Lumpur, MY