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Associate, MCR Engineer
AstroKuala Lumpur, MY30+ hari lalu
Penerangan pekerjaanBachelor's degree in electronic / electrical engineering, Computer / Communication Engineering or related fields. Ability to understand and generate technical drawings, e.g. Visio, AutoCAD Knowledge in database applications, e.g. Microsoft Access Effective oral / written communication skills : English and Bahasa Malaysia Computer literate : MS. Office applications Capable of working independently and a good team player Good problem solving / decision making skills Willing to work on 12 Hours shift rotation
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
JOB RESPONSIBILITIES :
WHAT YOU WILL DO :
- Monitor audio and video quality for DTH, Broadband and New Media Platform from the Master Control Room to ensure all operating guidelines are maintained accordingly :
- Ensure detailed monitoring carried out with the aid of checklist which is consist of subtitle, audio and video checking.
- Coordination of High Priority Live Event detailed monitoring.
- Ensuring escalation of issues to relevant recipient as per SOP.
- Perform Network monitoring, fault resolution, technical support and attend to trouble ticket for all areas under departmental responsibilities.
- Perform proactive monitoring on the content and system / network performance to ensure compliance with specifications
- Monitor Astro Interactive Application functionality :
- Carry out functionality check on Astro Portal, CH200, Astro First for NJOI and DTH platform.
- Carry out functionality checks on Red Button services.
- Attend to Trouble Ticket (TT), escalate to appropriate internal / external parties, and close TT within the established SLA / KPI.
- Identify and carry out 1st level recovery in a timely manner to maintain On Air Availability of 99.98%.
- Highlight and follow up with Project and Engineering Team for any System Maintenance and Upgrade which has impact to Broadcast System and Services.
- Prepare shift and weekly operations reports.
REQUIREMENTS : WHO YOU ARE :
Buat amaran kerja untuk carian ini
Associate Engineer • Kuala Lumpur, MY
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