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English Customer Service Executive (Johor Area)

Agensi Pekerjaan JobScoper Sdn BhdJohor Bahru, Johor, Malaysia

17 hari lalu

Penerangan pekerjaan

Requirements

Fresh Graduate welcome, completed with SPM, UEC, and IGCSE certificates.
Can speak in Bahasa Melayu and English. English must be fluent.
Good computer literacy.
Can work in Rotational Shift.
Can work in 6 working days.

Responsibilities

Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA.

Benefits

Provided training,

Provided allowance.

Annual leave & Medical leave.

Provided shuttle service.

Additional Benefits

Allowance Provided

EPF / SOCSO / PCB

Training Provided

Skills

Fluent English Customer Service Problem-solving Communication Skills Patience

Important Information

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Customer Service Executive • Johor Bahru, Johor, Malaysia