Senior Solution Designer / Solution Designer (SharePoint)

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre!

As a Senior Solution Designer / Solution Designer , the individual will play a pivotal role in bridging the gap between IT and business stakeholders, ensuring seamless integration of technology solutions to meet business needs.

Make an Impact by :

• Analyse, design, and develop new requirements for projects
• Translate user requirements into working business process models
• Create and maintain solution documentation.
• Manage process change with stakeholders and minimise disruptions to automation.
• Be the domain expertise and provide hands-on experience to formalize, standardize, govern, and evolve the architecture design, standards, and processes in our Intranet suite of applications with the objective of delivering the best practice, relevant, timely, reliable, and cost-effective solutions.
• Be the strategic interface and global single point of contact between IT and Business stakeholders of the SingTel Group.
• Deliver projects with clearly defined and measurable benefits to the business on time, in scope and within budget. Ensure governance and adherence to project delivery standards.
• Work closely with outsourced IT providers to ensure delivery of services, solutions and resolution of incidents, problems, etc. within the agreed timelines.
• Ensure issues and changes in systems are addressed within expected SLAs. Ensure continuous improvements to the systems and processes through proactive review and optimization initiatives with the business.
• Recommend and implement major improvements that have significant benefit to IT or the business.

Skills for Success :

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