Specialist, Customer Acquisition (ANZ Speaker)

Description

The candidate is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly / monthly / quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Requirements

Location :

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements :

English (Required)

Time Type : Full time