Director of Sales & Marketing - Sheraton Kota Kinabalu

HOTEL DESCRIPTION

Set to open in Q3 2025, the Sheraton Kota Kinabalu Hotel will feature 333 rooms and is strategically located at the intersection of Jalan Laiman Diki Road and Jalan Coastal Road. The hotel is just a 20-minute drive from Kota Kinabalu International Airport and 90 minutes from the breathtaking Mount Kinabalu, a UNESCO World Heritage site.

With two restaurants, a rooftop bar, ballrooms, meeting rooms, a spa, a fitness center, and a swimming pool, the hotel is designed to serve both business and leisure travellers, providing modern amenities and convenient access to key attractions in the area.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (., Area Sales, Group Sales within the Sales Office, electronic lead channels, and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

The ideal candidate for this role would have previous work experience in Malaysia. Hotel pre-opening experience is preferred.

Education and Experience

Required :

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Managing Sales Activities

Building Successful Relationships

Leadership

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.