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IT Support Engineer

Wepivot Global Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

10 hari lalu

Penerangan pekerjaan

Requirements

Candidate must possess at least an SPM qualification or higher in education;
At least 1 Year(s) of working experience in the related field;
Required language (s) : Mandarin, English (to deal with Mandarin and English speaking client);
Good troubleshooting skills on networking and servers;
Excellent problem-solving ability, critical thinking, and possess analytical mind;
Good awareness of future business trends and technology is vital to coming up with sustainable solutions;
Good interpersonal and negotiation skills to resolve conflicts or requirements between end-users.

Responsibilities

To provide first-level IT support to users;

Ensure network and internet connection are up all the time;

To assist in implementing IT projects;

To assist in leaders’ related tasks;

Manage and maintain company network and servers, security infrastructures, e.g. Firewall network traffic, and logs monitoring;

Perform operational support of IT infrastructure technology including, but not limited to, network, security, application, and operation services;

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage;

Perform ID management (Active Directory, Microsoft 365);

Provide remote support for users;

Manage IT Assets including PCs, mobile devices, printers, subscriptions of software, and cloud.

Benefits

Full-Time Job (Permanent Employee);

5 Working Days / Week;

On Job Training Provided;

Medical Benefit;

Miscellaneous Paid Leave (Annual Leave, Medical Leave, etc);

EPF, SOCSO, EIS;

OT Pay (when required).

Skills

Technical Support Troubleshooting

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It Support Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia