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Inbound Customer Service Executive (Australian)

Pacific Enterprise Solutions Sdn BhdKuala Lumpur, Selangor, Malaysia

17 hari lalu

Penerangan pekerjaan

Requirements

Minimum Diploma in any discipline
English language proficiency in comprehension and speaking to handle inbound calls from Australia, and New Zealand
1 year working experience in call center environment
Able to work independently
Good Attitude and team spirit
Good Communication skills, Problem-solving and Attention to Details.

Responsibilities

Respond to customers and partners about :

Company’s products and service

Inquiries about pricing

Feedback and complaints

Benefits

Salary up to RM3,500

Not required to sell

EPF, SOCSO and EIS provided

12 Annual Leave days, 14 Sick leave days

Medical Claims

5 days work week, 2 days off

9 hrs work daily with 1 hour meal break

24 / 7 Rotating Shift

Shift Allowance

Additional Benefits

5 Working Days

Allowance Provided

Skills

Customer service Problem Solving Listening Resolving Conflict Phone Skills Customer Inquiries Communication Skill Customer Satisfaction Fluency in Cantonese Fluency in Cantonese and Mandarin

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Customer Service Executive • Kuala Lumpur, Selangor, Malaysia