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Accounting Software Support Specialist - Mandarin Speaker
Info-Tech Systems IntegratorsKuala Lumpur, MY10 hari lalu
Penerangan pekerjaanServe as the first point of contact for clients, handling support request and Accounting system-related questions over the phone and by email. -Resolve client’s technical issues in a timely and professional manner. -Perform accurate and appropriate system configuration for Accounting software issues. -Remotely connected to customer workstations or servers to troubleshoot software-related issues. -Accountable for meeting individual KPIs and team goals and following procedures. -Perform data migration works and conduct product training to end user, when necessary. -Involve in ad-hoc project and pre-implementation discussions. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-info-tech-systems-integrators-job-accounting-software-support-specialist-mandarin-speaker-4] Candidate must possess at least a Diploma with relevant qualifications equivalent to the field required. -At least 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop Support is preferred. -Strong IT and software troubleshooting skills is an added advantage. -A team player who is dynamic with a mature personality, independent and able to work under pressure. -Fresh graduates are encouraged to apply. -Applicants must be willing to work in Q Sentral.
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Specialist Mandarin • Kuala Lumpur, MY