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Associate Customer support (Seller / KYC support)

Associate Customer support (Seller / KYC support)

ADI GroupCyberjaya, Selangor, Malaysia
30+ hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

Job title : Associate Customer support (Seller / KYC support)

Contract duration : 12 months renewable

Language : Mandarin proficiency + B1 (conversational English)

Location : WFO in Cyberjaya

Address : Jalan Impact Cyberjaya, 63000, Selangor

Shifts : Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided

Working days : Monday to Sunday (weekly 2 days off)

Eligibility : Freshers from any background / Experienced professionals

No specific domain / Industry experience required

ONLY Malaysians due to time constraint

Hiring process : Language assessment

1 round of interview including Mandarin / Analytical / Ops round

Hiring Requirements :

  • Validating
  • Critical thinker
  • Documentation & verification
  • Detail oriented
  • Non-voice
  • Reading & writing capability

Roles & responsibilities :

  • Meets predetermined and assigned productivity targets and quality standards.
  • Understanding of assigned Unit of work in the investigation process.
  • Follows clear instructions, SOPs and workflows of each segmented task of our investigations process.
  • Leverages appropriate operational tools and applications to find the data.
  • Ability to successfully navigate websites.
  • Understands and adheres to workflow directions.
  • Participate in performance improvement plans for self- development.
  • Performs a variety of routine standard tasks
  • Buat amaran kerja untuk carian ini

    Associate Customer Support • Cyberjaya, Selangor, Malaysia