Penerangan pekerjaanSolve technical question or problem raised by customer via telephone, email and live chat -Support the sales team, marketing team and regional distributor with basic technical knowledge on the legacy and new release product. In daily communication or periodic training -To provide translation support in term of sales, marketing, technical and other business activities either from English / Mandarin / Cantonese / Bahasa Malaysia or vice versa -Counter check all products documentation, product specification, product user manual, giftbox information before mass production release -To lead the product testing and evaluation phase e.g. Radio testing, DVR testing and other BLAUPUNKT product -Report to the supplier for any non-conformance and the product deviation found during inspection -If needed, join in the management discussion on exploring new idea for the product to be market -To handle any ad hoc activities as per request by the management [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-blaupunkt-car-entertainment-apac-job-technical-executive-7]Minimum diploma or skill certificate in any discipline or higher -Minimum 2 years or more in the automotive industry (junior position) -Minimum 5 years or more in the automotive industry (senior position) -Experience in product problem solving and communicate with customer -Experience in product testing and evaluation