Requirements
- Bachelor’s degree in a related field (e.g., Education, Business, Marketing, Communications)
- Fluent in both Mandarin and English (spoken and written)
- Prior experience in school admissions, customer service, or student recruitment preferred
- Strong organizational and communication skills
- Culturally sensitive with the ability to build rapport with diverse families
- Proficient in Microsoft Office and CRM systems
- Willingness to work occasional weekends or evenings during events
Responsibilities
Engage with prospective Mandarin-speaking families to promote Raffles American School.Respond to new inquiries promptly and provide comprehensive information about the school’s curriculum, facilities, and community.Coordinate and conduct campus tours and information sessions for prospective families.Assist families in completing admissions applications, submitting required documentation, and processing fee payments.Follow up with prospective families to answer questions, provide updates, and maintain positive communication throughout the admissions process.Support new students and their families during the orientation period, ensuring a smooth transition into the school community.Act as a Mandarin-language translator as needed during meetings, events, or communications with non-English-speaking families.Organize and represent the school at education fairs and recruitment events across Malaysia.Coordinate with student recruitment agencies and maintain strong working relationships, particularly within the Mandarin-speaking market.Manage and track admissions-related inventory (e.g., brochures, welcome kits, uniforms).Assist with general administrative and departmental tasks as needed.Benefits
Medical ClaimEPF / SocsoInsuranceAdditional Benefits
Annual LeaveMedical and Hospitalisation LeaveMedical InsuranceEPF / SOCSO / PCBSkills
Communication Negotiation Sales Customer Relationship Management (CRM)
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