Job Roles and Responsibilities :
- Passionately inspiring consumer loyalty to the brand
- Effectively serving and selling to customers
- Diligently executing store operations
Store performance and monitoring
Be aware of store sales and KPI targets, take ownership over them and use all available store resources to meet or exceed themSelf / team management : People development
Collaborate productively and respectfully with team memberSelf / team management : Training
Complete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve your performanceStore management – Merchandising
Execute and maintain established Visual Merchandising and In-Store Communication standardsStore management – Operations
Follow all established policies and proceduresProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete cash register transactions quickly and accuratelyMinimize loss in both, the stockroom and the sales floorPerform all store operations in a safe, effective and efficient mannerCustomer Service
Execute the Brand Customer Service standards to meet or exceed customers’ expectationsBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesUse Brands and product knowledge effectively during sales interactionsCommunicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the BrandJob Requirements :
Minimum secondary school educationPrior retail sales experience1-2 months working in a beauty / fashion customer and commercial-focused retail environmentBasic numeracy, literacy and verbal communication skillsCan start work immediately will be added advantage