Requirements
- With a pleasant and mature personality
- Diploma in Business Administration or any related field
- Able to speak in English and Bahasa Malaysia
- Minimum of 7 years experience in fashion retail operation with at least 1 year of store management experience as Supervisor / Manager
- Good interpersonal skills, leadership qualities, and managerial skills
- Confident, dynamic, proactive, sales-oriented, motivated with a committed work attitude
- Specialize in customer service with strong communication and presentation skills
Responsibilities
Perform excellent customer service and demonstrate strong selling skillsManage people, store operations, and environment as per Standard Store Operating Procedures (SOP) to achieve sales, service, customer satisfaction, and profitability goalsEnsure store windows and in-store visual merchandising are in line with the brand’s guidelines and the store is maintained in proper housekeepingMonitor the retail store inventory level; replenishment of stock and return cycle is carried out accordinglyEnsure 100% implementation of promotional and marketing events organized by the brand marketing team.Attend to customer complaints and ensure they are tactfully handledCommunicate company and store direction to staff and prepare an action plan in order to drive salesImplement sales events and promotions in accordance to the sales planMaintain store staff job results by leading, coaching, training, motivating, counseling, and disciplining employees; also monitoring job results and providing advice for staff performance improvementWork with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation, and all personnel actionsSubmit attendance report and other related documents to HR and Finance Manager for payroll processingEnsure that all HR issues are carried out consistently with the company’s HR policies and practiceResponsible for staff working schedule, handle and maintaining staff disciplineWork with the parent company in Thailand and shipping company on the import processOther tasks as assigned by the immediate superior.Benefits
Sales CommissionSales IncentivesAnnual IncrementSkills
presentation skills Inventory Management Visual Merchandising Sales Management Team Leadership Customer Service
Important Information
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