Operation and Admin Executive

Responsibilities : -To establish and maintain professional, effective and efficient communication within the business operations. -To assist the Operation and Services Manager in daily work report. -To support daily eCommerce merchant operations and enquiries.  -To be responsible for all merchant KYC, profile setup and account maintenance. -To monitor daily activities of eCommerce merchants to control risk and minimize fraud transactions. -To solve eCommerce problem and complaints and provide timely solutions.  -To communicate with eCommerce merchants and partners closely to solve day to day operational issues and to ensure high customers satisfaction.   -To review reports and operational procedures to develop new ideas, methods to improve processes, revenue and profitability. -To be constantly aware of market trends and competitor actions to improve competitiveness. -To prepare required reports in a timely manner. -To maintains a firm, fair and healthy working relationship with all staff members. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-asiapay-m-sdn-bhd-job-operation-and-admin-executive]

• Diploma / Degree in equivalent field. -Min 1 - 2 years’ experience in similar capacity.  -Banking or financial related or regional operation experience will be advantages. -Good communication skills -Computer literate -Service and results oriented -Proactive and self motivated -High standards of personal and professional discipline. -Alert, quick-thinking approach to problem-solving that is developed through past work experience. -Required language(s) : English and Mandarin -Successful candidates will be offered a competitive remuneration that commensurate with working experience and qualification.